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Training Specialist-DICP

Wells Enterprise
Dunkirk, NY Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 4/28/2025

Job Description

Responsible for the facilitation, development and delivery of training and development to support WDIs operational needs. This position will design instructional tools, materials and programs to enhance employee knowledge, skills and abilities for employee development and performance improvement.

  • Acts as a conduit to the Subject Matter Expert in their assigned area of work (Operations, Freezer, Maintenance, Supervisor) and provides one-on-one coaching, training and feedback to their internal customers.
  • Identifies performance improvement needs and skills gaps in customer groups and determines interventions that will assist employees in maintaining and / or improving their jobs skills; evaluates and measures the effectiveness of programs and tools.
  • Manages and / or conducts on the job training process, assessments, and job instruction programs for customer groups with subject matter experts and others as required to ensure employee capability and meet compliance and job requirements.
  • Facilitates learning and development activities in areas related to company values, leadership competencies, compliance, policies, systems and orientation. Displays knowledge of principles and methods for training and curriculum design, content development, teaching and facilitation for individuals and groups.
  • Manages and / or facilitates the development and maintenance of performance standard documentation for customer groups including Standard Operating Procedures and Standard Work; supports and facilitates standard development, approvals and updates.
  • Manages proficiency testing process for certification programs for customer groups including maintenance and enhancement of visual and electronic Records Management Systems.

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Qualifications

In addition to the responsibilities listed above, other duties may be assigned by your supervisor, as dictated by business necessity.

EDUCATION List the minimum education required to be qualified for the position, including certifications or licenses. BS Degree in Human Resources, Training and Development, Education or Organizational Development strongly preferred. Other combinations of experience and education that meet the minimum requirements may be substituted.

EXPERIENCE List experience preferred to be qualified for the position - 3- 5 years of experience / education developing and providing training to employees.

SPECIFICATIONS List specifications required for the job and indicate the importance and proficiency levels of each.

  • Knowledge - Knowledge and use of continuous improvement tools used in a manufacturing environment. Knowledge of WDI;s good manufacturing practices. Knowledge of WDIs safety policies and procedures. Knowledge of WDIs manufacturing facilities and manufacturing practices. Knowledge of adult learning principles and theories. Knowledge of WDIs performance management process.
  • Skills - Excellent written and verbal communication skills and strong presentation skills. Strong organizational, planning and problem-solving skills. Strong interpersonal skills to effectively respond to inquiries from employees, supervisors and managers. Strong computer skills in Microsoft Office, Internet, and common business software programs and applications.
  • Abilities - Ability to present information clearly, concisely and interactively to both small and large groups. Ability to work well with a wide variety of skill sets and levels of employees, from production floor employees to senior managers. Ability to multi-task and manage multiple priorities. Ability to travel on occasion. Ability to work alternate schedules as needed. This includes flex schedule that overlaps day and night shifts, rotating shifts and occasional weekends.
  • SUPERVISORY SCOPE List the title the job will report to, and the titles and approximate or average number of direct and indirect reports for which this position will be responsible.

  • Reports to Training Mgr.
  • Direct Reports -
  • Indirect Reports - FINANCIAL SCOPE Give the anticipated budget the position will manage, and / or any revenue generation expectations for which the position will be responsible. - NA Wells Enterprises is an EEO / AA employer M / F / Vet / Dis
  • LOCATION : Dunkirk, NY

    The base pay range for this position is $50,525.17 to $70,735.23 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This pay range represents the anticipated salary for this position at this time.

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    About Us

    Wells Enterprises, Inc. is the largest privately held ice cream manufacturer in the United States. Founded in 1913 by Fred H. Wells and run by the Wells family for generations, the company is an independent operating company of the Ferrero Group, one of the global leaders in sweet, packaged foods.

    Wells produces more than 200 million gallons of ice cream per year and distributes products in all 50 states. Wells manufactures its signature brand Blue Bunny®, lower-calorie Halo Top®, the iconic Bomb Pop®, and Blue Ribbon Classics®.

    Wells employs nearly 4,000 ice cream aficionados across the country. The company is headquartered in Le Mars, Iowa, where Wells has made Le Mars the "Ice Cream Capital of the World" as the largest manufacturer of ice cream in one location. Wells operates two manufacturing plants in Le Mars, Iowa, a manufacturing plant in Dunkirk, New York, and a manufacturing facility in Henderson, Nevada. Learn more at www.wellsenterprisesinc.com.

    What We Offer

    At Wells, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance. Learn more about our benefits here.

    Salary : $50,525 - $70,735

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