Demo

AI/ML Strategy & Product Lead

WELLS FARGO BANK
Charlotte, NC Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/15/2025

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.

We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.

Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us.

About this role :

The Conduct Analytics and Reporting (CAR) team, aligned with the Chief Operating Office (COO), is seeking an experienced AI / ML Strategy and Product Lead to join its leadership team. This role will report into the Head of CAR, working closely with enterprise AI / ML Product Teams, Technology and Sales Practices and Conduct Management (SPCM) leadership.

This role will be responsible for identifying, developing, implementing, and executing business strategy and initiatives leveraging generative artificial intelligence (GenAI) and machine learning (ML) innovations and capabilities to solve business challenges and drive operational transformation.

In this role, you will :

  • Identify, implement, and execute CAR's GenAI / ML strategy.
  • Cultivate relationships with key partners to identify opportunities to leverage GenAI / ML innovations and capabilities to transform operational processes.
  • Collaborate with internal and external tech partners to identify opportunities and remove obstacles to implementing GenAI / ML solutions.
  • Act as a key advisor to ensure a broad understanding of the GenAI / ML environment and latest innovations
  • Understand and champion CAR's GenAI / ML capabilities and use cases being deployed across SPCM.
  • Provide thought leadership and updates to senior stakeholders on GenAI / ML opportunities.
  • Leverage GenAI / ML expertise to evaluate technological readiness, data availability, and resources required to deliver proposed solutions in a timely manner.
  • Partner with CAR's Head of Analytic Solutions and Head of Reporting to develop and deliver solutions the solve complex business problems.

Required Qualifications :

  • 10 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
  • 4 years of demonstrated expertise with GenAI / ML and NLP modeling frameworks and techniques.
  • Desired Qualifications :

  • Strong focus on model safety and accuracy, with awareness of ethical and risk considerations.
  • Facilitation and collaboration skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and / or conflicting perspectives.
  • Excellent verbal, written, and interpersonal communication skills (including advance PowerPoint / Excel Skills) with proven ability to effectively communicate with both senior leaders and technical experts.
  • Proven experience as a Technical Product Manager (TPM) in AI / ML, with a strong focus on Natural Language Processing (NLP) and Large Language Models (LLM).
  • Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science.
  • Job Expectations :

  • Able to travel as needed.
  • Hybrid schedule 3 days in the office, 2 days remote.
  • No Visa Sponsorship.
  • Posting Location :

    401 S Tryon St, Charlotte NC

    Posting End Date : 20 Feb 2025

  • Job posting may come down early due to volume of applicants.
  • We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    Drug and Alcohol Policy

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements :

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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