What are the responsibilities and job description for the Customer Service Associate position at WELLS FARGO BANK?
At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive in one place. Our team members are supported in life, not just work. We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. Our company is recognized for it – we ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces to grow your career in the U.S.
About This Role
We're seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role, you will provide support across various branch locations within a specific geography. You'll be flexible and adaptable to changing priorities and new surroundings while meeting customer needs. Your responsibilities will include:
- Providing exceptional customer experiences by building relationships through proactive outreach
- Proposing appropriate products, services, and digital solutions to help customers succeed financially
- Assisting customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Required Skills and Qualifications
To be successful in this role, you'll need to have:
- 6 months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
- Bilingual speaking and listening proficiency in Spanish/English
Benefits
As a member of our team, you'll enjoy a range of benefits, including a competitive salary, comprehensive health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
