Demo

Lead Investigator - Internal Investigations

WELLS FARGO BANK
Charlotte, NC Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/13/2025

Why Wells Fargo :

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role :

Wells Fargo is seeking a Lead Investigator - Internal Investigations within Sales Practices and Conduct Management (SPCM). SPCM manages allegations of misconduct effectively when they arise, we reduce employee misconduct by sharing allegation insights with our business partners, and we demonstrate understanding and empathy for the employees that we serve.

In this role, you will :

  • Assist Manager and Senior Manager with projects or initiatives.
  • Lead complex initiatives with broad impact and act as a key participant in investigations
  • Gather comprehensive evidentiary materials on cases with moderate to high risk or complexity related to individual allegations of misconduct
  • Mentor, train, consult, and provide risk based investigative products and services to all lines of business
  • Conduct forensic accounting, assist with computer crime investigations, and investigate breeches of information security policies
  • Serve as the lead on high profile complex investigations with significant exposure to client management
  • Execute investigations with moderate to high risk and complexity
  • Make risk-based decisions in compliance with company, legal and regulatory requirements, and recommend actions in response to investigations
  • Act as a primary investigator on high profile or complex cases
  • Mentor and provide guidance to less experienced staff
  • Function under a moderate degree of guidance and supervision
  • Lead projects and initiatives with significant exposure to the bank
  • Lead investigations with high risk or complexity related to business process, procedure, and policy
  • Provide second level review and assessment of decisions made by those with less experience
  • Consult with peers, colleagues and mid-level to more experienced managers regarding conflicts of interest, allegations, Wells Fargo Code of Ethics, and business conduct related policies on allegations
  • Collaborate with Employee Relations, legal, business management, and other resources to offer employment decisions recommendations based on investigation results
  • Serve as the primary client contact on assigned casework

Required Qualifications :

  • 5 years of Investigations experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
  • Desired Qualifications :

  • Strong investigative interviewing skills
  • Experience with complex internal investigations
  • Proven ability to assess, identify, and investigate allegations of misconduct
  • Advanced link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents
  • Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters
  • Employs specialized research techniques to detect fraudulent behaviors through strategy alerting opportunities
  • Possess advanced level technical skills to navigate various applications to identify internal fraud
  • Ability to manage complex data requiring the coordination of internal and external resources
  • Ability to synthesize complex analytical findings into executive level communications
  • Excellent oral and written communication skills and be capable of dealing with all levels of management and business partners
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to coordinate, lead and facilitate group meetings
  • Demonstrated ability to work with leaders and team members at all levels and across functional lines
  • Knowledge of retail bank systems (i.e., SVP, OIB, etc.), processes, and contacts as resources to conduct independent assessments
  • Knowledge of brokerage platforms (i.e. Smartstation, Client Link), processes, and contacts as resources to conduct independent assessments
  • Familiarity with case management systems, banking systems and operation
  • Ability to mentor and train less senior staff
  • A BS / BA degree or higher
  • Certified Fraud Examiner (CFE)
  • Certified Fraud Specialist (CFS)
  • Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
  • Job Expectations :

  • Willingness to work on-site at one of the stated locations on the job opening
  • Ability to work a hybrid work schedule - 3 days in office / 2 days remote
  • Pay Range

    Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

    84,000.00 - $149,400.00

    Benefits

    Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Posting End Date : 18 Feb 2025

  • Job posting may come down early due to volume of applicants.
  • We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    Drug and Alcohol Policy

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements :

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Salary : $84,000 - $149,400

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Lead Investigator - Internal Investigations?

    Sign up to receive alerts about other jobs on the Lead Investigator - Internal Investigations career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $59,167 - $87,066
    Income Estimation: 
    $85,467 - $107,082
    Income Estimation: 
    $65,729 - $89,521
    Income Estimation: 
    $69,185 - $95,783
    Income Estimation: 
    $35,208 - $50,514
    Income Estimation: 
    $49,959 - $68,221
    Income Estimation: 
    $60,815 - $82,496
    Income Estimation: 
    $104,114 - $121,416
    Income Estimation: 
    $121,036 - $141,150
    Income Estimation: 
    $49,959 - $68,221
    Income Estimation: 
    $104,114 - $121,416
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at WELLS FARGO BANK

    WELLS FARGO BANK
    Hired Organization Address Seward, AK Full Time
    Why Wells Fargo : Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much mo...
    WELLS FARGO BANK
    Hired Organization Address Cordova, AK Full Time
    About Wells Fargo At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding a...
    WELLS FARGO BANK
    Hired Organization Address Cordova, AK Full Time
    Welcome to Wells Fargo, where we believe that a meaningful career is much more than just a job. It's about finding all t...
    WELLS FARGO BANK
    Hired Organization Address Cordova, AK Full Time
    At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements th...

    Not the job you're looking for? Here are some other Lead Investigator - Internal Investigations jobs in the Charlotte, NC area that may be a better fit.

    Lead Investigator - Internal Investigations

    Wells Fargo, CHARLOTTE, NC

    Surveillance Investigator -Experienced

    Command Investigations, Charlotte, NC

    AI Assistant is available now!

    Feel free to start your new journey!