Head of Data for Global Operations

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.  At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo’s Global Operations team provides middle and back-office services for all five of Wells Fargo’s Lines of Business (Consumer and Small Business Banking, Consumer Lending, Wealth and Investment Management, Commercial Banking and the Corporate and Investment Bank) and Enterprise Functions, across locations in the US, India and the Philippines.

Data, Analytics and Reporting (DAR) is the team leading the transformation of Global Operations’ data and analytics capabilities, driving the modernization of our platform and adoption of ML and AI techniques.

Wells Fargo is seeking an experienced leader to join the DAR leadership team to define and execute the roadmap to modernize our data environment.

In this role, you will:

• Work with stakeholders across Global Operations and Operations Technology to define and execute the Global Operations Data Roadmap
• Deploy firmwide Data Strategy and Data Management Program to Global Operations, including application of data governance policy, remediation, and data management tools
• Drive the modernization agenda for Global Operations data, ensuring data is fit for purpose for AI/ML use cases, both real-time and batch (e.g. machine-readable metadata, lineage)
• Oversee the exit of end-of-life data environments and manage transition to target state for data architecture, including migration to cloud
• Design and develop cross functional data products (capacity data, channel interaction data, workflow data, etc.) to be used by analysts across DAR
• Oversee or influence Product / Application Owners across DAR, Global Operations and in upstream SORs to execute data roadmap for data publishing and complete remediation of data defects
• Ensure adherence to data management and data governance regulations, policies and compliance requirements
• Ensure the completion of risk-mitigating activities including code testing, peer review, consolidation of similar recurring processes and reports, and best-in-class documentation (i.e. BRDs, FSDs) that is structured for consistency and is easy to understand by multiple levels of reviewers, partners, and regulatory agents
• Lead a team of data professionals and engineers in the day-to-day delivery of their work. Manage overall capacity, identify resourcing constraints and make decisions and/or escalate accordingly
• Develop and guide a culture of talent development to meet business objectives and strategy across DAR

Required Qualifications:

• 8 years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 years of management experience
• 8 years of Data Management and Data Strategy experience

Desired Qualifications:

• 8 years of experience building and managing data platforms (Teradata, Azure, Databricks, etc.)
• Experience setting and articulating data strategy and executing a roadmap. Able to prioritize within constrained resources
• Demonstrated technical acumen to partner effectively with technology
• Understanding of cloud-based data architecture, event streaming and deployment of real time analytics use cases
• 3 years of building and operating data environments for regulatory reporting (data governance, BCBS-239, data remediation)
• Experience managing virtually, including leading on- and offshore employees
• Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulatory examiners, and internal auditors.
• Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Strong analytical skills with high attention to detail and accuracy
• Experience attracting, retaining, developing, and motivating high performing teams that work well under pressure.
• Experience leading in a fast paced, demanding, and deadline driven environment
• Experience providing “credible challenge” to business partners, when necessary, with the ability to lead through influence in a matrix environment
• Ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization.
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to work on-site at stated location on the job opening
• Ability to work hybrid work schedule o9f 3 days in office / 2 remote
• Ability to travel 1-2 times per month within the US

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.