Institutional Investment Operations Associate - Client Facilitation team

About this role:

Wells Fargo is seeking an Institutional Investment Operations Associate to join the Client Facilitation team as part of the Corporate Investment Banking Client Data and Onboarding organization.

The COB Facilitator will be responsible for delivering high standards of client service while at the same time ensuring that all internal (Risk) and external (Compliance) standards and requirements are fully met. The Facilitator will gather evidence of customer profile via documentary or non-documentary means utilizing both in-house and external sources. They will initiate the Client Onboarding process by entering data into the client onboarding system and share documents with internal teams such as the Regulatory Due Diligence, Client Due Diligence, Client Maintenance, Legal, Compliance, etc. The facilitator will track progress and provide status of onboarding request to the request initiator.  The Facilitator role will be an SME within the various lines of business we support such as FX, Rates, Prime Services, the Futures Clearing Merchant, Fixed Income, Loan Sales, and Equities.

The applicant must have a solid understanding of the regulatory implications of FATCA, Dodd Frank, EMIR, OFAC, Patriot Act, SEC, CFTC, and FINRA regulations.

Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Provide operational and customer support for lifecycle tasks for institutional trades
• Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
• Assist in gathering data to support resolution of issues
• Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 6 months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• BS/BA degree or higher.
• 6 months of account management experience
• 6 months of brokerage operations experience
• 6 months of BSA/AML experience
• 6 months of customer service experience
• 6 months of data analysis experience
• 6 months of experience with BSA/AML/OFAC laws and regulations
• 6 months of financial industry experience
• 6 months of operations experience
• 6 months of process definition and documentation experience
• 6 months of process design or improvement experience
• 6 months of risk and regulatory compliance experience
• Relevant experience within a Compliance, AML/KYC or Operational risk team is preferred.
• Experience compiling metrics, customer profiles and maintaining SLA’s preferred.
• Working knowledge of Broadridge, Calypso, GMI, COBAM, CID, and Loan IQ or similar 3rd party vendors a plus.

Job Expectations:

• Ability to work additional hours as needed
• Ability to work outside of regular business hours
• Work at the posted location below on a hybrid schedule of three (3) days in office and two (2) days from home.
• Office location: 550 S Tryon St, CHARLOTTE, NC 28202

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.