Lead Business Accountability Specialist- Internal Fraud Strategy & Governance

About this role:

Wells Fargo is seeking a Lead Business Accountability Specialist, who will report directly to the Head of Internal Fraud Strategy & Governance. The position is responsible to support the implementation of the Enterprise Internal Fraud Program framework through building of effective partnerships with various stakeholders to include, but not limited to, other areas of Fraud and Claims Management, Independent Risk Management, and Business Control Management.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to aggregate, assess, monitor and report on enterprise internal fraud
• Assess, design and maintain consistent enterprise and business procedures, desktop, control procedures and metric governance
• Monitor control effectiveness and business group/enterprise issues
• Provide RAU oversight and management of process inventory, control and RCSA accountabilities
• Monitor overall health and effectiveness of enterprise internal fraud programs
• Support the resolution of a portfolio of issues owned by Enterprise Internal Fraud, including reviewing processes, providing monthly issue deep dive, managing monthly all team meetings, managing access management, records management, SharePoint and shared drive administration
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Role will have material direct interaction/engagement with independent risk management, and peer groups
• Make decisions in complex and multifaceted situations requiring solid understanding of Enterprise Internal Fraud’s framework; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• May lead projects, initiatives, or serve as a peer mentor

Required Qualifications:

• 5 years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education
• 2 years of risk policy, program development, and external fraud experience

Desired Qualifications:

• Strong knowledge of financial services organizational structures, functional roles, and corresponding capabilities to assess inherent risks
• Experience with and understanding of employee misconduct risks (Insider Threat, Internal Fraud, Code of Conduct, Allegation Management, etc.) to enable strategic approaches and credible challenge
• Knowledge of applicable policies and programs including Fraud Risk Policy, Insider Threat Program and the Allegation Management Policy, including allegation lifecycle, sensitive matters, intake, internal investigations, root cause and customer impact
• Knowledge of risk assessment frameworks, change management frameworks, policy frameworks, issue management frameworks 
• Clear and concise written and oral communication skills
• Strong relationship management skills
• Ability to effectively partner and influence stakeholders.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
• Self-motivated and eager to take initiative
• Highly effective decision-making/critical thinking skills with a collaborative style
• Experience with creating pivot tables and performing data analysis in Excel

Job Expectations:

• This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
• This position may travel quarterly

Locations:

• 2850 S Price Rd, Chandler AZ
• 801 Walnut St Des Moines, IA
• 401 S Tryon St, Charlotte, NC
• 7711 Plantation Rd, Roanoke, VA
• 2200 Concord Pike, Wilmington, DE

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.