Demo

Lead Operational Risk Officer

Wells Fargo
Wells Fargo Salary
CHARLOTTE, NC Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/7/2025

About this role:

Wells Fargo is seeking a Lead Operational Risk Officer.

Corporate Risk Lead Operational Risk Officer role is responsible for the independent oversight of front line operational risk management effectiveness of the Corporate Risk function. This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions.  Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.

This role will develop specific subject matter expertise for the Corporate Risk Group, will be considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.  In this capacity, this role reviews and challenges significant front line operational risk program execution, including, but not limited to,  business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.

In this role, you will:

  • Leverage experience to bring industry leading standards, practices, and tools to the Oversee and challenge Corporate Risk across all operational risk routines including plan, identify and assess, control, and mitigate, test and validate, monitor and report
  • Perform independent risk assessment of Corporate Risk
  • Use operations subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business' operational risk management activities
  • Active engagement in key Corporate Risk risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
  • Engage with subject matter experts supporting various risk types and related business aligned oversight partners to execute oversight and challenge of Operations functions
  • Develop and maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams to drive change and improve risk management programs
  • Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the organization
  • Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
  • Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
  • Maintain a balance between risk mitigation and operational efficiency
  • Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
  • Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
  • Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
  • Consult with the business to develop corrective action plans and effectively manage change
  • Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

  • 5 years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Ability to articulate complex concepts in a clear manner
  • Strong understanding of a corporate risk function, business operations, processes, products and customer interactions
  • where they manifest risk
  • RCSA (Risk and Control Self-Assessment) knowledge and experience
  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience


Job Expectations:

  • This position offers a hybrid work schedule and travel 20% of time.

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $197,500.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

11 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.


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