Roving Banker Manager- New Mexico Region West

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About this role :

Wells Fargo is seeking an Operations Manager (Roving Banker Manager) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

As a Roving Banker Manager, you are responsible for managing Roving Bankers within your assigned region. You will be reinforcing the behavior framework, supporting tools and other branch initiatives for the roving bankers, as well as ensuring critical staffing coverage for your assigned districts. Your influence on excellence in execution with this group will drive their success, the satisfaction of our customers and growth of our business.

This position will provide support for various branches within EAST TUCSON BORDER DISTRICT, NEW MEXICO NORTH MOUNTAIN DISTRICT, NEW MEXICO NORTH CENTRAL DISTRICT, SANTA CRUZ RIVER DISTRICT.

In this role you will :

Coach, develop, and influence assigned Roving Banker team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

Act as the partner to the District Managers and branch managers on trends, recognizing gaps and creating strategic solutions for regions

Assess and leverage all National Branch Network reporting data in combination with observation to inform coaching and recommendations at region, district, and branch levels for improved performance

Be an expert resource on tools and initiatives utilized by National Branch Network and employees such as plan my day, as well as help more and engage more activities

Maximize banker success by ensuring frequent opportunity to further skill, knowledge and acumen of the behavior framework, and other topics as introduced to the National Branch Network

Manage and execute on resource allocation in alignment with strategic goals for optimal National Branch Network performance, to include but not limited to managing staffing requests and scheduling adjustments

Provide support structure across assigned National Branch Network region as needed

Establish strong relationship and partnerships with branch management

Required Qualifications :

4 years of Operations experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

2 years of leadership experience

Desired Qualifications :

4 years of banking, financial services, or Branch Network experience

Management experience including hiring, coaching, and developing direct reports

Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

Success at managing a remote workforce and navigating a matrixed environment

Experience allocating workforce within assigned district to ensure optimal branch coverage

Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team

Understanding the behavior framework, the management cycle, and how it ties to business growth

Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

Extensive experience in asking questions and identifying complex financial needs in order toprovide relevant options to customers

Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills

Experience leading implementation strategies on utilization of innovative branch banking tools and contact management systems

Knowledge and understanding of banking industry laws and regulations, compliance, controls, risk management and loss prevention

Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer / leadership reporting

Job Expectations :

Ability to travel upwards of 50% of the time within assigned geography (Region)

This position is not eligible for Visa sponsorship.

Relocation assistance not available for this position

Office Location(s) :

4051 E Sunrise Dr; Tucson, AZ 85718

4601 E Main St; Farmington, NM 87402

241 Washington Ave; Santa Fe , NM 87501

12140 N Dove Mountain Blvd; Marana, AZ 85658

Posting End Date : 23 Feb 2025

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https : / / www.wellsfargojobs.com / en / diversity / disability-inclusion / ) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https : / / www.wellsfargojobs.com / en / wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number : R-435260