Senior Business Execution Administrator

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Business Execution Administrator to join the Chief Operating Office (COO) team in REVS. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support the operations of a specific business line
• Administer programs, projects, or processes specific to the business
• Perform business operations that are administrative in nature
• Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation
• Provide subject matter knowledge and interpretation of procedures to key business partners
• Coordinate and monitor implementation and maintenance of processes, procedures, and policies
• Interact with immediate Strategy and Execution colleagues on operational initiatives
• Provide support for a variety of diverse support functions for multiple business groups or a specific line of business

Additional Responsibilities May Include:

• Execute end to end business processes including oversight of all required documentation
• Work with internal partners to provide support and resolve questions regarding published procedures, process flows or process related documentation
• Support change management processes
• Manage team mailbox and respond to internal inquiries
• Work under limited supervision to analyze and solve complex systems
• Provide feedback and present ideas for improving or implementing processes and tools

Required Qualifications:

• 4 years of Administrative Support, or, Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with the ability to analyze, research, and respond to moderately complex customer or agency issues and complaints
• Ability to negotiate, influence, and collaborate to build successful relationships
•   Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in virtual environment where team members and partners are in various time zones and locations
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Knowledge and understanding of real estate valuations and titles
• Must be able to navigate Microsoft Suite products to manage meetings, spreadsheets, and brand standard job aids.
• Must have experience with process streamlining and applying LEAN business strategies.

Location:1525 W W T Harris Blvd CHARLOTTE NC 28262-8522

Work schedule: Monday- Friday 8:00am-5:00pm (hybrid)

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.