Senior Lead Credit Risk Officer - Home Lending

About this role:

Wells Fargo is seeking a Senior Lead Credit Risk Officer within Home Lending Servicing Risk (HLSR), a part of the Home Lending Chief Risk Office (CRO) team.

The Senior Lead Credit Risk Officer is responsible for providing risk oversight to Home Lending Servicing, with a primary focus on Account Resolution (Collections) and Customer Service and Home Equity Line management operations. This risk professional will partner with Home Lending Servicing leadership, serving as key risk advisor for all risk types, including credit risk where they will perform complex data analysis to monitor and develop Home Lending credit strategies, models, and programs. 

A successful candidate will have strong data analysis skills, superb communication, and demonstrated success driving innovative solutions to  challenges.

The Senior Lead Credit Risk Officer will report into the Home Lending Servicing Risk organization within Home Lending CRO.

In this role, you will:

• Advise senior leadership on development and implementation of strategies, programs and policies with a direct and significant impact on credit risk appetite

• Lead the strategy and resolution of highly complex and unique challenges to drive the company credit culture and business performance requiring in-depth evaluation across multiple areas

• Collaborate with Independent Risk management (IRM) professionals and Home Lending business leaders in identification of issues and driving solutions that align with strategic priorities

• Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions that help mitigate risks

• Use subject matter expertise and business knowledge to provide independent risk oversight and credible challenge to Home Lending Servicing including the evaluation of effectiveness of strategy, policies, procedures, processes, systems, and internal controls

• Lead independently and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others

• Monitor and assess for emerging trends, and may report on portfolio trends and credit policy exception trends

• Interact with internal and external customers

• Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics

Required Qualifications:

• 7 years of Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Technical experience in SAS, SQL, or Tableau. 

• Home Lending/mortgage experience with subject matter expertise in default servicing areas.

• Experience within other Independent Risk Management areas or disciplines such as credit, compliance and operational risk.

• Ability to analyze data or information, and summarize insights, and formulate recommendations based on review.

• Strong collaboration and communication skills. Ability to clearly and concisely communicate (both written and verbal) lead discussions with business partners, peers and management.

• Ability to effectively identify, evaluate, aggregate, and challenge risks – balancing the impact to customers, business, and bank.

• Ability to work independent, and seek direction when appropriate; ability to formulate independent judgment and apply prudent risk mitigation principles.

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

• Effective problem-solving skills and the ability to research and analyze options and impacts of solutions, and recommend alternatives.

• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.

• Knowledge of Home Lending servicing systems, tools, and automated decisioning tools.

Posting Locations:

• 1445 Ross Ave - Dallas, Texas

• 600 Wells Fargo - Minneapolis, Minnesota

• 401 S. Tryon Street - Charlotte, North Carolina

• 800 S. Jordan Creek Pkwy - West Des Moines, Iowa

• 1150 W. Washington - Tempe, Arizona

Job Expectations:

• Ability to work at one of the approved locations in the job posting.

• This position currently offers a hybrid work schedule.

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.