Talent & Workforce Operations Lead

About this role:

Wells Fargo is seeking a results-driven Talent & Workforce Operations Lead as part of cybersecurity to build and optimize the systems, processes, and analytics that power our talent strategy. This pivotal role is equal parts strategic thinker and operational executor, responsible for ensuring our workforce planning, talent programs, and internal mobility efforts are data-informed, scalable, and aligned with business needs.

If you thrive at the intersection of HR, business operations, and workforce analytics—and love driving impact through systems and process design—this role offers a rare opportunity to shape how we attract, develop, and retain talent in a dynamic, growing organization.

In this role, you will:

• Lead operational workforce planning activities, including headcount forecasting, requisition approval and talent strategy framework.
• Develop new talent and skills strategy planning capability that marries organizational design, skills strategy, workforce planning and product roadmaps to ensure our organization has the right talent to deliver our strategy and priorities.
• Lead the implementation of capability across Cyber by leading BSLs, Line Managers and Product Managers to execute newly developed capability.
• Serve as connective tissue, partnering with BSLs, Finance, HRBPs, and functional leaders to align talent strategies with budget and business priorities.
• Improve talent lifecycle processes including job architecture, internal mobility, performance cycle operations, and talent reviews.
• Optimize workflows and technology integrations to improve efficiency and data accuracy. As a process owner, you will provide vision, leadership and industry expertise to establish consistent practices across Cyber and frequently interact with up and downstream processes and organizations  while representing Cyber to the Technology-wide function led by Office of the Head of Technology (OHOT). 
• Partner with Analytics teams to generate insights that drive strategic workforce decisions
• Act as project manager and change agent for high-impact talent initiatives

Required Qualifications:

• 7 years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• Familiarity with cybersecurity skill and talent management
• MS Excel proficiency – pivot tables, Vlookups
• Prior experience managing resource / workforce management process
• Process management - ability to model process flows and drive process integration and improvement
• Familiarity with workforce planning tools in an agile environment
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders.
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals.
• Ability to drive and lead organizational change in a dynamic environment.
• Advanced proficiency in Microsoft 365 (including SharePoint, Power Automate)

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Locations:

• 300 S Brevard St, Charlotte, NC 28202
• 1301 Solana Blvd, Westlake, Texas 76262
• 2600 S Price Rd, Chandler, Arizona 85286
• 550 S 4th St, Minneapolis, Minnesota 55415

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.