Demo

Medical Director

WellSense Health Plan
Valhalla, NY Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/27/2025

Schedule : 7 AM - 7 PM Full-Time

The Certified Nurse Aide (One-to-One) / Protective Observation Coordinator reflects the mission, vision, and values of Westchester Medical Center, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, and guidelines. The basic function of the Protective Observation Coordinator is to provide 1 : 1 observation service and care of patients under the direction of the Registered Nurse and the Clinical Coordinator. They are responsible for participation as a member of the treatment team in creating and maintaining a therapeutic milieu, and in providing support to the patient. Protective Observation Coordinators also provide basic physical patient care, assist staff in unit functions, and act as a liaison between all members of the healthcare team.

Required Skills

  • Proof of fulfillment of the health screening criteria indicating the Protective Observation Coordinator is in good health and able to work without physical limitation and is free from communicable diseases.
  • Maintains personal composure when unit priorities quickly change.
  • Ability to direct the activities of patients, to work under potentially stressful situations, and to deal with individual and critical situations in an effective manner.
  • Ability to observe and describe facts and events accurately and to prepare reports relating to patient or facility activities.
  • Ability to maintain good interpersonal relationships with patients, co-workers, and all members of the healthcare team.
  • Ability to follow oral and written instructions as well as to communicate patient information verbally and in writing.
  • Ability to work independently.
  • Demonstrate a positive attitude and overall pleasant demeanor.
  • Full command, verbal and written, of the English language.
  • Computer literate.
  • Understand customer service as it relates to position and delivery of care.

Required Experience

  • High school diploma or GED Certificate and one of the following :
  • Proof of completion of a basic nursing assistant / personal care attendant training program consistent with state requirements or completion of a state-approved exam which includes clinical requirements. In addition, must have attended an eight (8) hour documented in-service on Behavioral Health Issues.

  • Current BCLS / CPR card with the expiration date valid as required by facility.
  • Must be at least 21 years of age and never convicted of any felony or misdemeanor.
  • Requires knowledge of entry-level psychiatric and medical terminology.
  • Requires knowledge in caring for and comforting the sick, disabled, injured, or others requiring mental health or personal assistance.
  • Successful completion of the Protective Observation Coordinator orientation at Westchester Medical Center with a minimum passing score of 80% or higher.
  • Orientation topics will include, but not limited to, Westchester Medical Center policy and procedure; safety and accuracy; Joint Commission and Protective Observation Coordinator role and responsibilities.

  • Continuing Education In-services and Training to be completed upon hire and annually thereafter, or as required.
  • In-services and Training topics will include, but not limited to HIPAA, OSHA, Cultural Diversity, Age-Specific Care, Crisis Intervention, and Customer Service.

    Benefits

    Cross Country Healthcare offers a competitive compensation and benefits program including : Medical plan, Dental plan, Life insurance, 401(k) plan, and Tuition Assistance.

    This offer is contingent upon satisfactory references, verification of your eligibility to work in the United States, Background Screen, Drug Screen, and successful completion of the hospital / facility credentialing process. This is at-will employment and you have the right to terminate the employment at any time as does Optimal Workforce Solutions.

    Cross Country HealthCare is an EEO employer - M / F / Veteran / Disability

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