What are the responsibilities and job description for the Case Management Social Worker - York Case Management - Day position at WellSpan Health Services?
Schedule
Full Time, Day Shift (80 hours biweekly)
Hours: Monday - Friday, 8:00am - 5:00pm
General Summary
Plans, organizes and implements social work for patients and families. Works in a team model to address patient care needs.
Essential Functions:
- Assesses patients/families in need of psycho-social support throughout the patient’s hospitalization and assists patients who require care coordination or community resources referrals. Advocates for patient self-determination and appropriate level of care.
- Identifies discharge plan by making arrangements for psycho-social, psychological and practical assistance across the continuum of care. Actively engages the patient and family in the assessment, problem solving and referral process including transfer and discharge plans.
- Notifies patient/clinical team of potential referrals, documents on the medical record in a timely fashion: psycho-social assessments, identified plan, barriers, changes and progress toward plan completion. Notifies final outcome and patient satisfaction.
- Interacts with the interdisciplinary team in the development of the treatment/discharge plan addressing the patient’s/family’s psycho-social support.
- Coordinates family meetings. Assists patients and families in navigating the healthcare system.
- Performs a variety of functions to address patient’s psycho-social needs with referrals for counseling, community services, protective services, and financial assistance referrals (MA application).
Common Expectations:
- Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Prepares and presents utilization data analysis as required.
- Develops and initiates educational programs regarding utilization management principles.
- Attends meetings as required, and participates on committees as requested.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan York Hospital
Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan’s eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions.
WellSpan York Hospital’s Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital’s medical and dental staff.
WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital’s intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds.
Qualifications
Minimum Education:
- Bachelors Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Required
Work Experience:
- Less than 1 year Relevant experience. Required
Licenses:
- Basic Life Support Upon Hire Required
- Licensed Social Worker Upon Hire Preferred
Knowledge, Skills, and Abilities:
- Excellent interpersonal/communications skills.
- Basic computer skills.
- Able to maintain confidentiality.
- Able to act in a professional manner.
- Maintains job competency.
