What are the responsibilities and job description for the Community Health Worker - Population Health Care Management- Day position at WellSpan Health Services?
Schedule
Full Time, Day Shift (80 Hours biweekly)
Hours: Monday - Friday, 8:00am - 4:30pm
General Summary
Establishes trusting relationships with identified disparate population groups that strengthens the patient-provider relationship and improves patient care. In addition, disseminates health information in a culturally relevant manner and builds individual and community capacity to address health care needs.
Duties and Responsibilities
Duties and Responsibilities
- Assesses needs of population, patient or individual on an ongoing basis. Identifies barriers to care and makes appropriate recommendations for follow-up or referral.
- Educates community members, either individually or in groups, about how to access and/or use the health care system. Shares relevant concerns from community members with medical providers or others within the health care system.
- Identifies and utilizes culturally appropriate outreach strategies to provide specific health promotion and disease prevention education to specific population groups. This may include, but is not limited to: developing and coordinating a network of community lay leaders; implementing community education and screening events, and; conducting relevant follow-up with participants.
- Assists, as requested, in the coordination of care for clients/patients. This may include, but is not limited to: facilitating enrollment in public health insurance and charity care; conducting site visits with at-risk patients/clients, and; providing a cultural context for effective medical care and behavior change as part of a clinical care team.
- Evaluates program outcomes/service effectiveness through tracking participation levels, conducting participant surveys, reviewing chart records, and engaging patient in regular follow-ups.
- Documents and maintains accurate and confidential records of client interventions.
- Actively participates on community coalitions and boards as an advocate for specific populations and as a liaison for WellSpan Health.
Travel Requirements:
- Estimated Amount: - Travel required. Makes home visits.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Good Samaritan Hospital
For more than 125 years, WellSpan Good Samaritan Hospital has provided leading-edge inpatient, outpatient, and emergent care to the Lebanon County community. One of eight premier hospitals in the WellSpan system, WellSpan Good Samaritan Hospital features an award-winning cardiac and vascular center, a certified Primary Stroke Center, and a wound care and hyperbaric medicine center, while providing a supportive continuum of care through our extensive WellSpan primary, specialty, ambulatory, and behavioral health care locations within the community. WellSpan Good Samaritan Hospital is supported by the nearby WellSpan Sechler Family Cancer Center, Lebanon’s first and only integrated cancer center. WellSpan Good Samaritan Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
WellSpan Good Samaritan Hospital serves as the cornerstone of care for a total population of nearly 142,000 residents living in the rural and urban mix of Lebanon County. A full-service, acute-care hospital, with a 163 licensed bed capacity, admitting approximately 7,000 patients annually. We offer open heart procedures, comprehensive cardiac care, total joint replacements, private labor and delivery birthing suites, robotic surgery, and emergency care.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- 1 year Experience in a community related position. Required
Licenses:
- Basic Life Support Upon Hire Required
Driver's License Statement:
Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Courses and Training:
- Basic knowledge of disease prevention/health promotion. Upon Hire Required
Knowledge, Skills, and Abilities:
- Excellent Communication and interpersonal skills.
- Proficient in SBAR technique.
- Ability to effectively present clinical information to the care team.
- Self-motivated and dependable.
- Able to work independently.
- Ability to communicate in Spanish, preferred.
Benefits Offered:
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiver support via Wellthy
- Childcare referral service via Wellthy
