What are the responsibilities and job description for the Food Services Lead - Good Samaritan Hospital - Days/Evening position at WellSpan Health Services?
Full time (80 hours biweekly)
Monday - Friday 5:45-2:15p and 11:30-8p
Weekend and holiday rotation
General Summary
Coordinates personnel and activities of the kitchen, including patient tray line, dish room, cafeteria and retail/café service areas and the preparation and serving of food, along with cleanup tasks. Implements established procedures and provides outstanding customer service to patients, staff and visitors.
Duties and Responsibilities
Essential Functions:
- Coordinates patient tray line including preparation and delivery of trays to patients, nourishments, supply and post-meal clean up.
- Coordinates dishroom activities including ware washing with a dishmachine or manually in accordance to established policies and procedures and post-meal clean up.
- Coordinates cafeteria and retail/café operations and post-meal clean up.
- Assesses requirements to avoid over/under production of foods, especially short order items.
- Stores and maintains prepared and partially prepared foods in optimum condition until served. Devises best methods of storage and presentation.
- Meets with counter personnel and cashiers to ensure compliance with established policies and procedures regarding menus, portioning, prices and attractive presentation of food items.
- Coordinates with Sous Chef menu planning and production of food items for cafeteria services.
- Coordinates a variety of catered services; arranges staffing.
- Initiates and places orders for foodstuffs, supplies, and other needs. Performs tasks relative to receiving, inspecting, storing, distributing, and delivering the various foodstuffs and supplies ordered.
- Checks receipts, balances cash drawers and prepares and makes deposits on a daily basis. Collects and records tips where applicable.
- Ensure that established procedures, standards of quality, hygiene and efficiency are met.
Common Expectations:
- Prepares work schedules, assigns personnel, evaluates work performance and makes recommendations for personnel actions.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Participates in educational programs and in-service meetings.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Performs the duties of Food Service Supervisor in the absence of the Food Service Supervisor.
- Maintains appropriate records, reports, and files as required.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Good Samaritan Hospital
For more than 125 years, WellSpan Good Samaritan Hospital has provided leading-edge inpatient, outpatient, and emergent care to the Lebanon County community. One of eight premier hospitals in the WellSpan system, WellSpan Good Samaritan Hospital features an award-winning cardiac and vascular center, a certified Primary Stroke Center, and a wound care and hyperbaric medicine center, while providing a supportive continuum of care through our extensive WellSpan primary, specialty, ambulatory, and behavioral health care locations within the community. WellSpan Good Samaritan Hospital is supported by the nearby WellSpan Sechler Family Cancer Center, Lebanon’s first and only integrated cancer center. WellSpan Good Samaritan Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
WellSpan Good Samaritan Hospital serves as the cornerstone of care for a total population of nearly 142,000 residents living in the rural and urban mix of Lebanon County. A full-service, acute-care hospital, with a 163 licensed bed capacity, admitting approximately 7,000 patients annually. We offer open heart procedures, comprehensive cardiac care, total joint replacements, private labor and delivery birthing suites, robotic surgery, and emergency care.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Less than 1 year Relevant experience. Required and
Knowledge, Skills, and Abilities:
- Ability to read, write, understand and speak English at a level which enables the individual to satisfactorily perform the functions of the job.
- Knowledge of food preparation and service and record keeping.
- Excellent interpersonal/communications skills and customer service skills.
- Ability to follow oral and written instructions and established procedures.
