What are the responsibilities and job description for the Office Assistant- York (Outpatient Clinic Float)- PRN position at WellSpan Health Services?
PRN (As Needed)
Monday - Friday Varied Day/Evening Shifts
Weekend and holiday rotation
Clinic hours: Monday-Thursday 6:30am-7:00pm, Friday 6:30am-4:00pm. Quarterly Saturday responsibility 8:00am-12:00pm
York Outpatient Clinic Float with primary location: WellSpan Rehabilitation- Queensgate
General Summary
Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.
Duties and Responsibilities
Essential Functions:
- Answers telephones, routes callers, takes messages and provides routine information to callers.
- Greets and registers patients in accordance with established policies and procedures.
- Schedules patient appointments within established parameters.
- Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
- Bills insurance carriers for appropriate payments.
- Contacts carriers to follow up on balances due.
- Maintains up-to-date patient accounts.
- Prepares and maintains records of patient charges.
- Creates medical records for new patients.
- Establishes and maintains files and records on an ongoing basis.
- Schedules meetings, training and other requirements for staff.
- Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
- Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
Common Expectations:
- Maintains established policies and procedures, objectives, quality assessment and safety standards.
- Maintains professional growth and development.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Opens and routes incoming mail; distributes correspondence and other material to staff.
- Orders office supplies as necessary.
- Participates in administrative staff meetings and attends other meetings as assigned.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Less than 1 year 6 months Required
Knowledge, Skills, and Abilities:
- Medical Terminology.
