What are the responsibilities and job description for the Oncology Support Assistant - Hematology and Oncology Saint Paul Drive position at WellSpan Health Services?
Schedule
Monday - Friday
8:00a - 4:30p
General Summary
Dedicated to providing high-quality support to the center/business unit through administrative, programmatic, and direct patient care.
Duties and Responsibilities
Essential Functions:
- Provides general administrative support, directs calls, coordinates appointments, prepares intake forms, updates patient demographics for the applicable business unit.
- Accepts, monitors, and prepares all patient donations (non-philanthropic).
- Orders and maintains supplies to include retail inventory, patient education, and office supplies.
- Processes invoices, assigns budget codes, prepares monthly expense reports.
- Liaise between patients, families, providers, and leadership
- Programmatic support: Prepares for accreditation committees by facilitating meetings, sub-committees, PowerPoint preparation, and minute taking.
- Assists patients in the retail space with wig fittings and other DME support.
- Prepares and coordinates cancer center events to include vendors, catering, etc.
- Assists with tasks associated with Cancer Center Patient Help funds (ordering gas and grocery cards, processing PO’s, maintain confidential files).
Common Expectations:
- Deliver a high-quality patient experience
- Adhere by WellSpan’s Code of Conduct
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Medical Group
The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it’s caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes’ list of the 100 best employers in Pennsylvania, with a ranking of No. 24!
Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion.
Qualifications
Minimum Education:
- High School Diploma or GED Post High School Vocational/Specialized Training. Required
- Associates Degree Preferred
Work Experience:
- 2 years Administrative and/or Clerical experience. Required
- Experience in a medical setting. Preferred
Knowledge, Skills, and Abilities:
- Microsoft Office
- Attention to detail
- Excellent Communications/interpersonal skills
- Ability to work independently, take initiative, and solve problems
