Pharmacy Applications Support Specialist - York - Full -Time - Day

Schedule:
Full-Time
40-hours per week
Day shift but some evenings may be required
*Must be a Certified Pharmacy Technician

General Summary

Provides analytical support of the System pharmacy applications to support the business strategies, strategic vision and goals of the System. Maintains, tests and develops Pharmacy databases and performs related duties.

Essential Functions:

• Develops and revises the Electronic Health Record (EHR), dispensing cabinet, carousel databases as necessary when new drugs and/or processes are introduced into the Pharmacy. Appropriately documents changes. Participates in the implementation of new technology.
• Analyzes hardware and/or software failures and takes corrective action.
• Investigates new functionality with existing software and implements processes to utilize the functionality.
• Participates in the planning process for new technology and tests the impact of changes to the System pharmacy technology.
• Uses reports from pharmacy technology to monitor and improve departmental workflow and productivity.
• Trains pharmacy and nursing employees in proper use of pharmacy technology
• Controls and monitors access of users to the dispensing cabinet. Adjusts privileges as responsibilities change as notified by Human Resources.
• Updates drug cost information in EHR which influences the patient charges. Researches pharmacy billing errors in the EHR and provides information to billing personnel.
• Implements and maintains databases of users and area templates for floorstock ordering system.
• Monitors CII safe activity/performs monthly inventory and follows up on dispensing cabinet narcotic activities.

Common Expectations:

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodologies that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and inservice meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Frequently
• Walking - Frequently
• Sitting - Occasionally
• Carrying/Lifting - Rarely (10lbs)
• Pushing/Pulling - Rarely (10lbs)
• Kneeling/Crouching - Rarely
• Reaching - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Environment:

• Occupational Hazards - Occasionally

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 2 years Including at least 1 year working with healthcare applications or technologies. Required

Licenses:

• Certified Pharmacy Technician Upon Hire Required

Knowledge, Skills, and Abilities:

• Able to work well in a team environment.
• Able to accept responsibility.
• Thorough knowledge of relevant specialty areas.
• Analytical and logical approach to problem solving.
• Clarity and discipline in communication skills – written and verbal.
• Capable of imaginative and abstract reasoning.
• Demonstrates troubleshooting skills.
• Self-reliant and capable of independent work.

Comprehensive Health Benefits

• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Holidays
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing program
• Caregiver support via Wellthy
• Financial Wellness via SmartPath
• Childcare referral service via Wellthy