What are the responsibilities and job description for the Security Officer-York Hospital-Evening position at WellSpan Health Services?
Full Time (80 hours bi-weekly)
Evening Shift: 3p-11p
Weekend and Holiday Rotation
General Summary
Responsible for maintaining a safe and secure environment for patients, visitors and staff. Operating as part of a security department, officers are responsible for ensuring the protection of hospital assets, de-escalating volatile situations and responding to security threats. Officers are equipped with pepper spray, Tasers, and defensive tactics training to handle high-risk incidents while prioritizing safety and professionalism.
Duties and Responsibilities
Essential Functions:
- Patrols the buildings and premises to prevent fire, theft, vandalism, and intrusion.
- Patrol parking lots to ensure the safety of individuals and the security of parked vehicles.
- Reports all suspicious activity, parking violations and abandoned vehicles.
- Responds to emergency situations such as accidents and injuries, fire alarms, crimes in progress and safety hazards.
- Provides assistance, summons proper authorities, and polices area to maintain order, safety and to protect property.
- Employs all necessary equipment to include Personal Protective Equipment (PPE) during situations that are deemed unsafe and during interactions with precaution patients.
- Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed.
- Monitors the conduct of visitors on premises; confronts unauthorized persons for questioning as needed; secures weapons and contraband.
- Escorts personnel and visitors to parking lots and hospital buildings.
- Maintains post as assigned in accordance with training.
- Notifies police in case of theft, breaking and entering or other related criminal matters requiring notification of authorities.
- Assists in investigations.
- Maintains records, prepares incident reports and other documents pertinent to safety and security activities and attends hearings.
- Conducts routine visual inspections; reports safety and/or fire hazards or security violations.
- Coordinates and/or responds to on site fire drills; responds to on site fire alarms and assists the responding fire department.
- Secures and/or unlocks offices and facilities.
- Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties.
- Complies with all department and organizational policies and procedures.
- Assists with care and maintenance of department equipment and supplies.
- Performs Security Operations duties as assigned.
- Secures patient valuables and found property.
- Prepares clear, concise, and factual incident reports.
- Ensures all documentation is submitted as required prior to end of shift.
- Completes vehicle checklist.
- Completes monthly inspections as required to include but not limited to panic alarm inspections, fire extinguisher inspections, door alarm inspections to include supporting documentation.
- Complete security access requests within the badge access control system as needed.
- Willing and capable of working at any post within an assigned setting.
- Assists with the daily operations of the shift to include but not limited to documentation, patrols, responses, post assignments, escalation of incidents and serves as a Charge Officer as needed.
- Provides administrative support for programs and policy implementation.
- In the absence of a Supervisor or Security Officer III, conducts shift huddles reviewing incidents from previous shift, current situational awareness information, and upcoming events requiring security intervention and/or assistance.
- Assists Supervisors by ensuring appropriate staffing for oncoming shift if necessary.
Common Expectations:
- Remains current on all required trainings.
- Attends trainings/educational programs as assigned.
- Participates in department meetings and in-service meetings as directed.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through supporting improvement and innovation.
- Follows established policies and procedures, objectives, quality assessment and safety standards.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- 2 years WellSpan Security Officer Experience in good standing Required or
- 2 years A combination of experience in good standing:WellSpan Security Officer ExperienceOther Healthcare Security Officer Other Security Officer Experience Military ExperienceLaw Enforcement Experience (includes police, corrections and probation/parole)*In good standing means no disciplinary/corrective action within the last 12 months of employment Required
Licenses:
- Heartsaver CPR/AED within 90 days Required
Driver's License Statement:
Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Courses and Training:
- Successful completion of the below training courses are required for this position. Security Officer I’s requesting to advance to a Security Officer II position, must complete the required training prior to applying for a Security Officer II position. Newly hired Security Officer II’s, must complete the training within 3 months of accepting the position with WellSpan. • FEMA ISP: IS-100.c – Intro to Incident Command System, I-100• FEMA ISP: IS-200.C – Basic Incident Command System for Initial Response• FEMA ISP: IS-242.c – Effective Communication within 90 days Required and
- Practical and Tactical Handcuffing within 90 days Required and
- Oleoresin Capsicum (Gel) within 90 days Required and
- Taser within 90 days Required and
- Behavioral Emergency Response Training (BERT) within 90 days Required
Benefits Offered:
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiver support via Wellthy
- Childcare referral service via Wellthy