What are the responsibilities and job description for the Lead Environmental Services Tech - Full Time - Days position at Wellstar Health System, Inc.?
Facility: Kennestone Hospital
Lead Environmental Services Tech
Full Time Days
Great Benefits
The Lead Environmental Services Technician is responsible for carrying out set plans and leading department activities such as huddles and coordination of labor during their shift to ensure all hospital areas are safe, orderly and in sanitary condition in the absence of the supervisor. The job may entail access, cleaning or transporting of hazardous, pharmaceutical, chemotherapy chemical, soiled or other regulated materials. This individual will perform cleaning of public areas, patient rooms, surgical suites, ancillary, administrative offices, and physician areas to ensure a clean, safe and attractive environment for staff, patients, physicians and visitors. This position is exposed to hazardous materials and a variety of infectious diseases.
Core Responsibilities and Essential Functions:
Quality & Safety
* Serves as a preceptor for new hires and uses on time demonstration to drive performance
* Inspects random areas while at work to assess completion and quality of work.
* Maintains a safe environment for patients, visitors and other staff members as well as self by following department policies
* Performs full range of cleaning duties as required in the Environmental Services Technician positions
* Reinforces all departmental practices focused on HCAHP scores and HAIs
Budget/Finance
* Ensures that proper and adequate supplies and equipment are available to accomplish assignment and to prevent non-productive time
* Order supplies and keeps proper inventory minimizing excess
* Shift staff according to volumes and need in order to maximize productivity
Customer Service
* Maintains courteous and cooperative working relationships with WHS management, patients, physicians, other professional contacts and the general public
* Demonstrates ability to tactfully handle difficult situations and is able to manage up people and situations
* Expected Performance, Behaviors and Results:
* The WellStar Experience (Must demonstrate a commitment to Service Excellence by):
* Creating first impressions, memorable moments and impressions that fulfill the expressed and unexpressed wishes and needs of patients and family members
* Valuing patients and family members as partners in their care
* Having world-class processes in place
* - Focusing on constant innovation and creating improvements
* Celebrating our diversity with sensitivity and understanding
* Embracing the idea that we are all owners of our health system
General
* Completes annual mandatory training as required
* Attends select departmental meetings at the request of WHS Management
* Provides proper notice of absences, tardies and schedule deviations
* Performs other duties as assigned
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
*** Format Error High School Diploma Other
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
Required Minimum Experience:
Minimum 1 year of experience in housekeeping/environmental services role in Healthcare, Hospitality or Class A Commercial field. Required
Required Minimum Skills:
Basic computer skills including Microsoft Excel and Word;
operate enhanced Environmental Services Technologies (ultra-violet disinfecting technology);
communicate effectively in the English language;
work effectively in a fast paced environment with continuous exposure to known occupational risk factors;
lead departmental huddles and reassign staff to meet the need of the facility;
perform a proper terminal clean in the OR, ER and IP care areas;
able to serve as a front line team member in most areas of the facility;
effectively communicate with diverse work groups which include clinical and business departments;
train employees and serve as a positive role model and preceptor;
demonstrate compliance with departmental and organizational policies and regulations;
problem solving and managing up.
Able to use and teach proper customer service scripting;
ordering supplies and linen to par levels;
familiar with floor cleaning and maintenance equipment;
proficient on cleaning all clinical settings
