Sales Operations Manager

Location: New York

Industry: Software (Property Technology Sector)

Job Overview:

We are seeking an experienced and detail-oriented Sales Operations Manager to join our team in the Property Technology (PropTech) sector. In this pivotal role, you will be responsible for managing sales processes, pricing strategies, commercial frameworks, sales support, and sales reporting. You will work closely with the sales leadership team to streamline sales operations, ensure optimal pricing structures, and provide key insights for data-driven decision-making that drive revenue growth in the PropTech market.

Key Responsibilities:

Sales Commercials and Pricing Management:

• Develop and maintain competitive pricing models that align with company goals and market trends in the property technology sector.
• Work with sales and finance teams to ensure accurate and consistent application of pricing across all sales channels and customer segments.
• Collaborate with the sales team to design and implement discounting strategies that optimize revenue while remaining competitive in the market.
• Establish clear pricing guidelines and review processes to ensure pricing consistency and compliance with corporate objectives.

Sales Reporting and Analytics:

• Design and maintain robust sales reporting systems to track key performance indicators (KPIs), sales forecasts, and other metrics that provide actionable insights for sales leadership.
• Develop and present regular sales performance reports, highlighting trends, opportunities, and areas for improvement.
• Conduct in-depth data analysis to support sales strategies, pipeline management, and customer segmentation.
• Monitor and evaluate sales team performance, providing insights on individual and team productivity to optimize sales efforts.

Sales Process Optimization and Support:

• Collaborate with the sales team to refine and improve the sales process, ensuring alignment with best practices and operational efficiency.
• Provide ongoing support to sales teams through training, resources, and tools that improve sales effectiveness and productivity.
• Ensure the sales team has access to accurate and up-to-date product information, customer data, and market insights.
• Maintain and manage sales tools and platforms (CRM systems like Salesforce, etc.) to ensure accurate data entry, sales tracking, and pipeline visibility.

Forecasting and Sales Strategy Alignment:

• Assist in developing accurate sales forecasts, collaborating with sales leaders to assess and adjust forecasts based on market conditions and sales pipeline health.
• Provide insights into trends and market dynamics that could impact sales targets and business performance.
• Coordinate with finance and operations teams to ensure alignment between sales forecasts and financial targets.

Sales Enablement and Tools:

• Work with the sales enablement team to provide sales collateral, training materials, and other resources that drive sales effectiveness.
• Evaluate and recommend new tools, technologies, and processes to improve sales efficiency and effectiveness, especially those tailored to the PropTech sector.
• Ensure the smooth integration of new software and tools into the sales operations ecosystem to optimize workflows and enhance team performance.

Collaboration and Cross-Functional Support:

• Partner with product, marketing, and finance teams to ensure alignment between sales operations, product offerings, and go-to-market strategies.
• Serve as a liaison between sales leadership and other departments to drive sales initiatives and address operational needs.
• Participate in sales strategy meetings to offer operational insights and help shape sales plans and priorities.

Qualifications:

• Education: Bachelor’s degree in Business, Operations Management, Sales, or a related field (Master’s degree a plus).
• Experience: Minimum of 4-6 years in sales operations, ideally within the software, SaaS, or property technology (PropTech) industries.
• Skills:
• Strong understanding of sales operations, pricing models, and commercial strategies in a software or technology environment.
• Proficient in CRM tools (Salesforce, HubSpot, etc.), sales forecasting tools, and sales reporting systems.
• Strong data analysis skills with the ability to translate data into actionable insights and reports.
• Excellent problem-solving, organizational, and time-management skills.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to handle multiple projects, deadlines, and priorities in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in an innovative and rapidly growing industry.
• Collaborative and dynamic work environment.
• Professional development and career growth opportunities.