What are the responsibilities and job description for the Clinical Service Representative - MA - Downtown Royal Oak position at WellStreet Urgent Care?
We are looking for full time, talented and compassionate Medical Assistants or EMT for our clinic located at 309 E 11 Mile Rd, Royal Oak, MI 48067.
Role & Responsibilties
- This position requires successful completion of a Medical Assistant or EMT-A education from an accredited institution*
Role & Responsibilties
- Prepare patient(s) for and assist with examination and/or treatment
- Perform triage and obtain vital signs
- Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
- Collect and maintain all patient and business documents while always maintaining confidentiality
- Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
- Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
- Start an IV, place a catheter and perform splinting when needed/directed
- Perform various other clinical, aseptic and/or basic laboratory procedures
- Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
- Understand and enforce standard health care regulatory requirements
- Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
- Always ensure HIPAA and OSHA compliance
- Perform office procedures including all general administrative duties; ability to operate all office medical equipment
- Required to travel to various locations as needed based on staffing and volume
- Other duties as assigned
- Successful completion of a MA or EMT program from an accredited institution or
- Posses a valid MA, CMA, RMA or EMT Certification or
- Two years of relevant healthcare experience; urgent care or emergency department
- Willing to train new, stellar graduates
- Must be proficient in injections
- Knowledge of clinical procedures, medical anatomy, and physiology
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