What are the responsibilities and job description for the Clinical Service Representative (Medical Assistant and EMT) Monroe position at WellStreet Urgent Care?
Prepare patient(s) for and assist with examination and/or treatment
Perform triage and obtain vital signs
Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
Collect and maintain all patient and business documents while always maintaining confidentiality
Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
Start an IV, place a catheter and perform splinting when needed/directed
Perform various other clinical, aseptic and/or basic laboratory procedures
Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and/or abiding by the systems and/or protocols set forth by WellStreet
Understand and enforce standard health care regulatory requirements
Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
Always ensure HIPAA and OSHA compliance
Perform office procedures including all general administrative duties; ability to operate all office medical equipment
Required to travel to various locations as needed based on staffing and volume
Other duties as assigned
Educational Requirement & Qualifications
Successful completion of a MA or EMT program from an accredited institution
One year of relevant healthcare experience; preferably urgent care or emergency department
Willing to train new, stellar graduates
Must be proficient in venipuncture and injections
Knowledge of clinical procedures, medical anatomy, and physiology
Physical Requirements
Required to work 12 hours shifts, weekends and holidays
Required to sit, walk, reach with hands and arms throughout workday
Finger dexterity and hand coordination required
Occasionally required to lift moderate weight (20-40 pounds)
Specific vision abilities required including close vision, distance vision, and ability to adjust or focus
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