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Clinical Service Representative (Medical Assistants, Paramedic or EMT-Adv), Willoughby/Mayfield Floa

WellStreet Urgent Care
Cleveland, OH Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/19/2025
We are looking for talented and compassionate Medical Assistants, Paramedic or EMT-A who will float between our Willoughby and Mayfield Heights clinics

  • This position requires successful completion of a Medical Assistant or Paramedic/EMT-Advanced education from an accredited institution*

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

Role & Responsibilties

  • Prepare patient(s) for and assist with examination and/or treatment
  • Perform triage and obtain vital signs
  • Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
  • Collect and maintain all patient and business documents while always maintaining confidentiality
  • Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
  • Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
  • Start an IV, place a catheter and perform splinting when needed/directed
  • Perform various other clinical, aseptic and/or basic laboratory procedures
  • Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
  • Understand and enforce standard health care regulatory requirements
  • Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
  • Always ensure HIPAA and OSHA compliance
  • Perform office procedures including all general administrative duties; ability to operate all office medical equipment
  • Required to travel to various locations as needed based on staffing and volume
  • Other duties as assigned

Educational Requirement & Qualifications

  • Successful completion of a MA, EMT, Paramedic program from an accredited institution
  • One year of relevant healthcare experience; preferably urgent care or emergency department
  • Willing to train new, stellar graduates
  • Must be proficient in venipuncture and injections
  • Knowledge of clinical procedures, medical anatomy, and physiology

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