Piedmont Urgent Care - Lead with Purpose, Drive Operational Excellence
Are you a results-driven leader who thrives in a fast-paced, patient-centered environment? Join Piedmont Urgent Care as a Practice Manager, where you'll oversee daily operations, inspire teams, and ensure outstanding patient care. This role is perfect for an experienced manager who excels at driving efficiency, leading teams, and delivering top-tier customer service.
As a Practice Manager, you will be responsible for overseeing clinic operations, managing both clinical and administrative teams, and ensuring a seamless patient experience. You'll play a key role in implementing strategic initiatives, optimizing workflows, and fostering a positive work culture.
Why You'll Love Working Here :
- Competitive Pay & Benefits : Medical, Dental, Vision, Prescription, Pet Insurance & more
- Paid Time Off : Recharge and take care of yourself
- 401K with Company Match : Plan for your future
- Wellness Support : Employee Assistance Program (EAP) & Wellness Initiatives
- Professional Growth : Leadership opportunities & professional development
Key Responsibilities :
Lead & Inspire Teams : Manage clinical and administrative staff to ensure top-tier patient care and customer serviceDrive Operational Excellence : Implement strategies to achieve budget goals and key performance indicatorsDevelop Strategic Vision : Set and communicate annual goals aligned with Piedmont Urgent Care's mission and objectivesEnsure Compliance & Quality : Partner with clinical leadership to uphold regulatory and patient care standardsManage Staffing & Development : Oversee scheduling, performance evaluations, and team growth initiativesMonitor Inventory & Resources : Ensure adequate medical supplies and equipment availabilitySupport Local Growth : Collaborate with marketing teams to increase center visibility and patient volumeFoster a Positive Culture : Uphold Piedmont Urgent Care's core values of kindness, excellence, empowerment, resilience, and proactive serviceTravel as Needed : Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as requiredRequired Qualifications :
Experience : Minimum 3 years of leadership experience (healthcare, hospitality, or retail management preferred)Industry Knowledge : Familiarity with healthcare operations, insurance processes, and coding (ICD-9, CPT) is helpful but not requiredEducation : High school diploma or equivalent requiredSkills : Strong leadership, problem-solving, and multitasking abilities in a dynamic environmentTechnical Skills : Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility : Ability to travel to other Piedmont Urgent Care locations as neededCustomer-Centric Mindset : A proactive approach to delivering an exceptional patient experienceAt Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!
