What are the responsibilities and job description for the Member Support Specialist position at Wellth?
A company is looking for a Member Support Specialist to provide support to members in a healthcare program.Key ResponsibilitiesSupport members with questions and issues related to their program via phone, email, and textMonitor member adherence and alert medical care teams as necessaryAssist non-adherent members in getting back on track through outreach callsRequired QualificationsExperience in customer serviceTech-savvy, with familiarity in Android and iOS mobile technologySelf-motivated and goal-orientedHigh degree of professionalismBilingual in English and Spanish is a plus
