Ambulance Care Assistant

Job summary

This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team as an Ambulance Care Assistant 1 at locations in the BCUHB health board area.

We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job on occasion but the rewards in terms of satisfaction and personal achievement are without comparison.

Please be aware, this is a physically demanding role that involves some heavy lifting and handling in difficult and complex scenarios.

Shortlisted candidates will be invited to a formal interview and will need to attend a theoretical and practical driving assessment if successful at the interview stages.

• Driving assessments date : TBC The assessments may take place anywhere within the North Region.

The proposed start date for the course for successful candidates is;

28th April 2025 - Ty Elwy (St Asaph, North Wales)

Main duties of the job

The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance.

The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle. The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies.

The ability to speak Welsh is desirable for this post; Welsh and / or English speakers are equally welcome to apply.

About us

RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

There are a number of vacancies across various sites with various hours available in the North Region, although you may be required to operate out of other stations as required.

Vacancies are likely to be in;

Hours / working patterns available will be communicated at the interview stages, there are NO FULL TIME ( hour) Vacancies and bases offered are subject to change as demand on service changes.

Person Specification

Qualifications

Essential

Desirable

Knowledge

Desirable

Experience

Essential

Skills

Desirable