What are the responsibilities and job description for the General Manager position at Wendy’s - Yellow Cab Holdings?
Join the YCH Wendy’s Team and Build a Career You’ll Love!
Looking to take your career to the next level? YCH Wendy’s is a growing quick service restaurant franchise. We’re committed to providing exceptional service and quality food to our customers. We’re looking for motivated employees to help us grow.
As a General Manager, you’re more than just leaders—they’re the heart of our restaurants. They set the tone, lead by example, and drive success in everything we do.
Why Join Us?
- Performance-Based Bonuses: Earn bonus opportunities on top of your base salary.
- Comprehensive Benefits: Health, dental, vision, and life insurance options, 401(k) with company match, PTO and more.
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Career Growth: Our company growth means endless opportunities —many of our District Managers started as General Managers!
What You’ll Do
As a General Manager, you’ll lead every aspect of your restaurant, from hiring and training to creating a welcoming environment for customers and team members. Key responsibilities include:
- Building Your Team: Recruit, hire, and train a high-performing team that delivers exceptional customer service.
- Driving Operational Excellence: Oversee daily operations, enforce food safety standards, and ensure every shift runs smoothly.
- Creating Schedules: Build schedules to meet business needs and ensure proper coverage.
- Managing Finances: Handle inventory, cash management, and administrative duties with precision.
- Fostering Customer Satisfaction: Maintain a fast, pleasant, and clean environment that keeps customers coming back.
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Leading by Example: Model honesty, integrity, and respect in everything you do.
What We’re Looking For
The best General Managers bring a mix of leadership, energy, and experience to the table. Here’s what we expect from you:
- Education: High school diploma or GED
- Experience: At least 3 years of restaurant management experience (General Manager experience in quick-service restaurants strongly preferred).
- Leadership Skills: A passion for leadership and the ability to inspire and motivate your team and resolve customer concerns with professionalism.
- Communication Skills: Strong communication skills and a knack for creating a fun, inviting environment.
- Flexibility: The ability to thrive in a fast-paced environment and juggle multiple responsibilities.
- Transportation: Must have reliable transportation
- Certification: Willingness to complete ServSafe certification during training.
Physical Requirements:
- Must be able to lift up to 50 lbs.
- Long periods of standing, mobility, and light physical labor (bending, reaching, wiping, and carrying).
We’re also proud to be an equal opportunity employer, welcoming candidates of all backgrounds, including individuals with disabilities who may require reasonable accommodation.
Apply today and let’s get started!