What are the responsibilities and job description for the General Manager position at Wendy's?
WHAT YOU’LL DO
“Quality is our Recipe" here at Wendy's. Like the fresh ingredients and never frozen beef we use in our recipes, we want our team to be top quality. We want you to, not only deliver great tasting food to our customers quickly, but to do it with a level of service that keeps them coming back just to see you!
As a General Manager, you will be the leader of your restaurant, coaching and developing team members so you and your restaurant are successful. You will be responsible for instilling the Wendy’s culture into your team and motivating them to go above and beyond, so each customer’s expectations are exceeded every visit. You will have total operational and financial responsibility for your restaurant. General Managers:
- Maintain appropriate levels of staffing by recruiting, interviewing, selecting and onboarding crew members as well as maximizing crew member retention.
- Ensure utilization of all company training programs to create an efficient, friendly staff.
- Develop talent to promote and fill management positions internally.
- Manage the performance of all restaurant staff.
- Maximize restaurant profit by ensuring the team utilizes all systems for food, labor and cash management.
- Be a role model of excellent customer service.
- Monitor/post customer feedback results and review with the team to improve the customer experience.
- Maintain food safety and sanitation standards at all times.
- Grow restaurant sales through exceptional operations and community involvement.
- Review restaurant P&L and create plans for improvement.
WHAT YOU CAN EXPECT:
- Flexible Schedules
- Direct Deposit
- Growth and Development
- Free Meals
- Health Benefits
- Bonus Program
- Paid Time Off
- Shoe Credits
- Annual Performance Appraisal
WHAT WE EXPECT FROM YOU:
- 1 year of restaurant management experience at the General Manager level
- Must be able to pass criminal background check and drug screening
- Ability to work 50 hours per week including weekends, evenings and holidays
- Ability to stand for long periods of time
- Self-motivated and eager to work in a fast-paced environment
- Ability to motivate and inspire others
