What are the responsibilities and job description for the Shift Manager position at Wendy's?
Why Wendy's
Quality is our Recipe" here at Wendy's. Like the fresh ingredients and never frozen beef we use in our recipes, we want our employees to be top quality. We want you to, not only deliver great tasting food to our customers quickly, but to do it with a level of service that keeps them coming back just to see you!
Shift Managers are motivated people with excellent interpersonal skills and the ability to build a team that works well together, increases profits, and provides superior service. They take the lead to solve problems, seek help from others when appropriate and are willing to provide help and guidance to their team. As a Shift Manager you will :
- Open the restaurant on time and rush ready.
- Execute a pattern of management to assess the restaurant, efficiently run shifts, coach employees, and ensure customer satisfaction.
- Execute post rush activities to prepare restaurant for next shift.
- Execute pre-close and closing activities.
- Manage and maintain register operator cash control.
- Ensure all restaurant cleanliness standards are met.
- Utilize food management systems to achieve food cost goals and ensure product quality.
- Maintain restaurant labor to goal on all shifts.
- Execute all safety and security policies and procedures.
- Adhere to all food safety guidelines.
What you can expect
What we expect from you