What are the responsibilities and job description for the Front Desk Associate position at Wenger Chiropractic Group?
Our team at Wenger Chiropractic Group has been practicing in our community for over 85 years! We are proud to offer a variety of services including chiropractic care, acupuncture, massage therapy, physical therapy and nutritional counseling to patients of all ages. We are seeking a part-time front desk associate.
Job tasks and responsibilities include:
- Greet patients in a warm, friendly manner as they arrive
- Answer phones using a multi-line phone system
- Accurate patient scheduling
- Prepare patient records and paperwork for various insurances
- Handle check out process by collecting co-pays and outstanding balances
- Provide doctor prescribed therapies to patients including E-Stim, Ultrasound & Laser
- Accurate end of day reconciling
- Scan paperwork into patient's EHR
- Handle incoming faxes
- Other office duties as needed
Preferred experience, skills and attributes:
- Versatile and adaptable to prioritize multiple tasks, able to switch roles and quickly meet the needs of patients and providers, especially during busy periods
- Dependable team player who works well under supervision as well as ability to take initiative to complete tasks independently
- Exceptional communication skills and a welcoming, positive attitude toward patients and co-workers
- Strong attention to detail, including some medical insurance knowledge
- Chiropractic office, medical office or physical therapy front desk experience preferred
- Availability to work in both our Lancaster and Ephrata offices preferred
- Willingness to have flexible schedule including working day shift, evenings and 1 to 2 Saturdays per month
- Shifts are a combination of day time, evening and up to 2 Saturdays per month.
- Flexibility to cover shifts for vacations and other time off
- Regular attendance and punctuality are essential for this position
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Bereavement leave
- Employee discount
- On-the-job training
- Paid time off
- Paid training
- Retirement plan
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $15