What are the responsibilities and job description for the Room Attendant position at Wentworth By the Sea?
Join our team at Wentworth by the Sea as a Housekeeping Room Attendant, where you'll play a vital role in creating a memorable and unique experience for our guests. We are looking for enthusiastic and self-motivated individuals who take pride in their work and strive for guest satisfaction. Your responsibilities will include maintaining the cleanliness and appearance of guest rooms and common areas, ensuring that every detail contributes to our home-away-from-home experience. This is a fantastic opportunity to join an organization that values its team members as its most important resource. At Wentworth by the Sea, we take great pride in selecting individuals who help us achieve our resort's mission. Enjoy wonderful benefits such as complimentary shift meals, issued uniforms, and the chance to work with a GREAT TEAM!
Key Responsibilities:
- Clean and maintain all guest rooms, including bathrooms, kitchens, balconies, and other areas, to ensure they meet established cleanliness standards.
- Perform various housekeeping duties, including making beds, dusting furniture, vacuuming, cleaning windows, and touching up surfaces.
- Change linens and bedding (bed kits, blankets) as needed.
- Replace and replenish guest amenities, towels, and supplies in accordance with hotel standards.
- Conduct deep cleaning of guest rooms and bathrooms on specified days.
- Maintain a clean and organized cart with adequate supplies for daily tasks.
- Dispose of trash and recyclables in accordance with hotel policies to maintain cleanliness and uphold environmental standards.
- Report any safety concerns or maintenance issues to a supervisor.
- Ensure all cleaning tools and chemicals are used properly and according to safety guidelines.
- Interact positively with guests and respond promptly to requests and inquiries.
Basic Qualifications:
- Must be flexible and adaptable, with the ability to work in various conditions and manage changing schedules.
- Strong communication skills to address concerns and react to situations proactively.
- Ability to work independently and efficiently in a fast-paced environment (cleaning approximately 14 rooms per day).
- Willingness to get dirty and clean up after others.
- Previous experience in housekeeping or similar cleaning environments is preferred.
- Must be able to lift up to 50 pounds and push/pull carts with supplies.
- Availability for at least one weekend day is required for all full-time applicants.
Preferred Qualifications:
- Knowledge of HotSOS is a plus.
- Experience in a self-directed role requiring minimal supervision.
- A genuine enthusiasm for cleaning and guest interaction.
Additional Information:
- Our hotel operates 24/7, and shifts may vary. Full availability during training is required.
- This position is an equal opportunity employer, and applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Hotel Room Attendant Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
