What are the responsibilities and job description for the Supervisor, Orthopedics and Sports Medicine - Somersworth position at Wentworth-Douglass Physicians Organization (WDP)?
Coordinates and oversees the day-to-day operations of the outpatient practices. Supervises clinical support staff, including all applicable human resource processes and practice operational duties.
Essential Functions
- Responsible for recruiting, hiring, evaluating, training and developing support staff.
- Provides day to day supervision and direction to support staff.
- Assigns work and monitors performance.
- Monitors / coordinates managed care / billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing
- Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues.
- Oversees purchase orders, petty cash and check requests.
- Maintains and orders office supplies and equipment.
Education
High School Diploma or Equivalent required
Associate's Degree Related Field of Study preferred
Experience
Supervisory experience 0-1 year required
Experience working in an academic healthcare environment 2-3 years required
Knowledge, Skills and Abilities
Strong understanding of all Office Suite.
Strong communication and organizational skills.
Strong and proven leadership skills.
Ability to work with staff of all levels.
Excellent time management skills.
Generally Accepted Accounting Principles.
Ability to adapt to multiple and rapidly changing priorities and deadlines.
When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work. The ideal candidate profile is adaptable, receptive, and comfortable working in a fast-paced, high-volume environment. It is strongly preferred for this Supervisor to have 3-5 years of Supervisory experience, Orthopedic or specialty experience in a community-based outpatient setting, and EPIC experience or use of another EHR.
The Supervisor must be able to travel to all our locations (Somersworth, Lee, Portsmouth) as needed.
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
