Benefits Representative II

Job Title

Benefits Representative II
Job ID

2025-8271
Job Locations

US-MA-Bedford
Type

Regular Full-Time
Category

Human Resources
Location : Location

US-MA-Bedford
Job Post Information* : External Company Name

Werfen
Job Post Information* : External Company URL

https://werfen.com/en
Location : Postal Code

01730
Location : Address

180 Hartwell Road

Qualifications:

Minimum Knowledge & Experience required for the position:

• Bachelors’ degree or equivalent. Minimum 5 years’ experience in employee benefits administration. Solid comprehension of a wide variety of employee benefit plans and surrounding legal environment.
• CEB or similar professional certification is preferred but not required
• Experience in working with both fully insured and self-insured benefits plans
• Familiarity or ability to assist with pension plan administration and calculations
• Experience and familiarity with Canadian benefits is desired but not required.
• Strong technical skills including familiarity and comfort with data bases, online websites, and Excel
• Strong verbal communication skills and ability to work effectively with people. Good problem solving skills required

 

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

 

Skills & Capabilities:

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Technologically savvy with ability to comfortably and confidently learn and navigate databases and HR systems
• Prior experience with ADP Workforce Now is preferable but not required
• Solid Microsoft Office skills, particularly with Word, PowerPoint and Excel
• Experience interacting with and maintaining confidential information
• Highly organized and detail oriented.
• Strong collaboration and team working skills
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced environment.
• Self-motivated and ability to work independently

 

Travel requirements:

• Limited travel to assist with communication and presentation during open enrollment or training sessions

Responsibilities:

Key Accountabilities

• May coordinate and participate in Benefits Committee meetings and maintains meeting minutes as needed.
• Reconciles benefit accounts by approving billing statements and ensures plan expenses are paid accordingly
• Works with external parties, to include carriers, auditors, trustees, attorneys, record keepers and consultants, on benefits related issues
• May assist with HRIS with annual benefits enrollment information and roll out the open enrollment process to active employees as well as coordinating the annual benefits fair
• Counsels employees on retirement process and benefits
• Resolves employee questions and problems by interpreting benefit policies and procedures
• Assists with or handles annual compliance projects, to include 5500 filings and SARs, PBGC filings
• Updates and disseminates benefits communications materials, including SPD’s and open enrollment materials
• Assists with 401(k) Plan communications to employees, including organizing meetings and coordinating communication efforts with vendor. May assist with annual 401(k) non- discrimination testing
• Assists with pension database for current retirees
• Retiree Medical Insurance Administration
• Promotes employee wellness through seminars, newsletters and other communications venues
• May assist with annual benefit plan audits for 5500 filings; resolves auditor questions and information needed
• Process, monitors and tracks employee LOA’s for STD and LTD and WC.
• Manages COBRA adminisitration
• Life Claims for active and retirees
• Prepares special reports by collecting, analyzing, and summarizing information
• Participates in new hire orientation
• Assist with other projects as assigned

 

Networking/Key relationships

• Human Resources (Benefits Team, HR Business Partners, Talent Acquisition, Training)
• Finance (Payroll)
• Facilities
• External Vendors
• Employees