Field Service Engineer - Providence, RI

We are seeking to hire an individual with a background in medical diagnostics and ideally blood banking to serve as our Field Service Technician. As Field Service Engineer, you will be providing corrective maintenance, installation and calibration of equipment at the customer sites. You will also be providing a high level of responsiveness to customer issues. If you’ve got the necessary skills and experience to excel in this position, we want to hear from you. Apply today!

This position is not eligible for sponsorship for work authorization. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time.

Field Service Engineer (Engineering)

Key Accountabilities:

• Managing the parts inventory
• Maintaining adequate trunk stock and accurate documentation
• Adhering to all company policies and maintaining a neat and clean work environment
• Ensuring all deadlines are met for installment of new equipment and repaired equipment
• Completing regular training to stay abreast of current information and sharing best practices with team members and training them as needed
• Maintaining a professional image and communicating effectively with all internal and external customers and staff

Field Service Engineer (Engineering)

Minimum Knowledge & Experience required for the position:

• Associate’s Degree in Electrical Engineering or equivalent experience from military or biomedical training plus 2 years of field experience as a Field Service Engineer
• 3 years of experience in the in-vitro diagnostics industry preferred
• Experience in repairing and using instruments used for Diagnostic Blood Banking, Blood Typing and Antibody screening, preferred
• Must be willing to travel up to 25% with average overnight travel 1-2 nights/week
• Must have a valid driver’s license
• Bachelor’s Degree in Medical Technology a plus – MT (ASCP)