What are the responsibilities and job description for the Summer Customer Service Representative Float position at WesBanco, Inc.?
At WesBanco, Inc., we strive to create a positive work environment that inspires and motivates our team members. As a Customer Service Representative (CSR), you will be responsible for fostering this culture by providing exceptional customer service and support.
About the Role
The CSR is a critical position in our organization, requiring strong communication and problem-solving skills. You will be charged with accepting and accurately processing customer transactions, ensuring timely and efficient resolution of issues.
Key Responsibilities
- Provide exceptional customer service, addressing customer inquiries and resolving issues in a professional and courteous manner
- Process customer transactions accurately and efficiently, maintaining high levels of accuracy and attention to detail
- Maintain a positive and professional attitude, promoting a collaborative work environment
Requirements
- Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues
- Strong problem-solving and analytical skills, with the ability to resolve complex issues in a timely and efficient manner
- Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
What We Offer
As a valued member of our team, you can expect:
- Ongoing recognition and rewards for exceptional performance
- Opportunities for growth and development, with training and support to help you succeed
- A dynamic and supportive work environment, with a focus on collaboration and teamwork
