What are the responsibilities and job description for the Summer Retail Support Specialist position at WesBanco, Inc.?
About Us: WesBanco, Inc. is committed to building long-lasting relationships with our customers and communities. Our team strives to provide personalized support and guidance to help individuals achieve their financial goals.
">Job Summary: We are seeking a skilled Summer Customer Service Representative (CSR) - Float to join our dynamic team. As a CSR, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.
Key Responsibilities:
- Respond to customer calls, emails, and messages in a timely and professional manner
- Resolve customer complaints and concerns in accordance with company policies
- Process transactions efficiently and accurately
What We Offer:
A supportive work environment, opportunities for growth and development, and a competitive compensation package.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
