What are the responsibilities and job description for the Director - Business Process Management position at Wesco?
As the Director - Business Process Management, you will be responsible for business support teams that implement and support process and technology modernization efforts that enable Wesco’s evolving operating model.
Responsibilities:
- Ensure that Operations technology solutions align with business needs and strategic goals across the spectrum of enterprise applications, collaboration tools, workflow technologies and business intelligence, which includes translating business practices to system requirements
- Directly manage a team of manager and or analysts including a centralized training and support team, a warehouse systems configuration team, and a process/systems design team to implement a standardized Warehouse Management System (WMS) and/or Transportation Management System (TMS) across multiple locations, globally
- Serve as a subject matter expert on current and future state Operations business systems capabilities
- Analyze new technology solutions within the Operations network
- Collaborate with organizational stakeholders, IT/Information Systems partners and external systems integration professionals to effectively define, communicate and solve for Operations systems requirements.
- Lead a team of tenured Operations professionals including a centralized Training and Support team, a Warehouse Systems Configuration team, and a Process/Systems Design team to implement a standardized Warehouse Management System (WMS) and/or Transportation Management System (TMS) across multiple locations, globally
- Work with vendors and suppliers in the development and testing of the systems
- Partner with Learning & Development to create processes and procedures for deployment of requirements into the field
- While leading future state process design and driving new systems implementations; continue to support current state processes within an existing legacy technology ecosystem
Qualifications:
- Bachelors Degree – Business, MIS or Supply Chain
- 8 years of experience leading diverse and multi-functional teams
- 8 years of experience implementing technology and reporting systems in a large enterprise environment or 8 years of experience in business integration activities (systems conversions, implementing harmonized best practices and homogenizing business reports)
- Effectively collaborating across teams to drive results
- The ability to communicate effectively, at all levels of a large organization
- Experience with Warehouse and/or Transportation Management Systems, or strong familiarity with concepts of the same
- Experience leading a Customer Support team
- Familiarity with System Development Life Cycle (SDLC) concepts including requirements gathering/evaluation, systems integration testing, user acceptance testing and production validation
- Lean or Six Sigma certification, or deep familiarity with concepts related to continuous process improvement preferred
- 5-7 years of Warehouse Management experience, or similar, in an Operations execution environment preferred
- Strong experience or familiarity with Business Intelligence reporting concepts including identification of data sources, curation of data sets and the implementation of scalable BI reports preferred
- Experience with automation, process enhancement and wearable technologies, in the context of distribution and warehousing preferred
- Experience leading efforts that leverage off of the shelf office productivity and collaboration tools to meet the needs of various stakeholders (MS Forms, PowerApps, PowerAutomate, SharePoint, etc.) preferred
- Experience working in Agile Development environments preferred
- Willingness and ability to travel 50% or more of the time
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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