What are the responsibilities and job description for the Patient Care Coordinator position at Wesley Chapel Woman's Care?
Job Overview
Wesley Chapel Woman’s Care is a busy, growing OB/GYN office that aims to educate and facilitate optimal women’s healthcare. The ideal Patient Care Coordinator will have excellent phone and communication skills, able to work independently, a strong attention to detail, and the ability to multitask in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience in the medical field and make a positive impact on our patients’ experiences. The ideal candidate will possess strong organizational skills, a compassionate demeanor, and a solid understanding of medical terminology.
Responsibilities:
- Answer phones with exceptional quality customer service skills.
- Schedule appointments and review medical records using EMR.
- Insurance verification
- Respond to patient requests with confidence regarding medical services, insurance policies, prescription requests, patient referrals, record request, and general inquiries.
- Identify patient needs & resolve problems by clarifying the issues to implement the best solution.
- Be an accountable and reliable team member.
- Meet regularly to review performance metrics, goals, and outcomes.
Skills
- Familiarity with medical terminology is essential for effective communication within the healthcare environment.
- Strong interpersonal skills to foster positive relationships with patients and team members alike.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
- Customer service: 2 years (Required)
- Electronic Medical Records experience: 1 year (Required)
- Phone skills: 2 year (Required)
- Knowledge of insurance verification (Required)
This position offers an opportunity to contribute significantly to patient care while working in a collaborative healthcare setting. The Patient Care Coordinator will be instrumental in enhancing the overall patient experience through dedicated support and coordination.
Job Type: Full-time
Pay: $16.50 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- Spanish (Preferred)
Ability to Commute:
- Wesley Chapel, FL 33544 (Required)
Ability to Relocate:
- Wesley Chapel, FL 33544: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $17 - $19