What are the responsibilities and job description for the Director of Quality position at Wesley Enhanced Living?
We are seeking a Sr. Quality Engineer (potential Director of Quality) to define 'quality' in our industry and subsequently implement standards for excellence in care and enhanced living that far exceed the traditional standards of care (e.g., fall prevention, bed sores) that are currently mandated and measured by state agencies. This is a green-space; the successful candidate must be capable of influencing stakeholders without direct control while architecting solutions and approaches in a change-resistant environment using established tools and approaches (see below).
Work Environment & General Requirements :
Wesley Enhanced Living is a Retirement community comprising six locations in the Greater Philadelphia area providing independent living, personal care, and skilled nursing services to senior adults. Our vision is to make a compelling difference in the lives of residents through providing excellence and innovation in aging services. Committed to doing the right thing, and recognizing and fulfilling our responsibilities to our mission, we prioritize our connection with each other through grace, honor and integrity.
The successful candidate must demonstrate flexibility and patience; to work as a member of a team; to demonstrate a high level of sensitivity and interests in people, especially senior adults. They must possess the ability to establish and maintain interpersonal relationships.
Skills & Requirements
Knowledge / Specific Skills Required :
- Application of Failure Modes and Effects Analysis (FMEA).
- Six Sigma Black Belt (CSSBB) preferred
- Statistical quality control (SPC)
- Predictive statistical methods / tools
- Strong experience utilizing and implementing continuous improvement methodologies and techniques (i.e., Six Sigma, LEAN, 5S, Kaizen)
Experience Required :
