Assistant Community Manager- Whitefield Commons, William Waters, Knightsbridge

Description

Company Overview

Wesley Housing, a leading nonprofit developer throughout Virginia and the District of Columbia, has worked to provide affordable rental housing for individuals and families for more than 50 years. Since its founding, Wesley Housing has emerged as a premier developer of affordable housing with current ownership in 4,300 units. Wesley Housing supplements housing with supportive services to build up the lives of its ~4,500 residents living across its owned and operated communities, including low- and moderate-income families, older adults, and individuals with disabilities and/or chronic disease.  Wesley Housing’s headquarters is located in Alexandria, VA (Fairfax County).  For more information, please visit www.wesleyhousing.org

To apply, please visit our careers website at https://wesleyhousing.org/about-us/careers/. Click on Open Positions. Select the position you are interested in. Then click the Apply button to submit your application. 

Property Summary

Knightsbridge Apartments are located in the Buckingham neighborhood of Arlington County, the garden-style historic apartments are comprised of three-story brick buildings surrounding fully landscaped, brick-paved courtyards. With a total of 37 units, the property was substantially renovated and modernized in late 2020 and updated and renovated again in June 2021.

Whitefield Commons Apartments features 63 garden apartments, including 27 one-bedroom units, 34 two-bedroom units, and 2 three-bedroom units. One of each layout is available for people with disabilities. 

William Watters Apartments originally built in 1962 and formerly known as the Adams Manor Apartments, features two four-story buildings with a total of 21 garden apartments. The community provides designated parking, central A/C, two laundry rooms, smoke detectors and enhanced landscaping. The community is near Arlington’s most popular shops, restaurants, and the Key Bridge.

Job Summary

The Assistant Community Manager provides administrative and managerial support to the residential community. The ideal candidate is an organized, efficient, and solution-oriented professional who can easily switch between administrative tasks, all while juggling incoming calls, appointments, and visits from residents and prospective residents.

Essential Functions

• Prepare apartment leases and lease renewal documents 
• Conduct resident and prospective resident interviews
• Assist with developing maintenance work schedules
• Conduct site inspections of grounds, common areas and apartments
• Assist Relocation Coordinator, residents, and other staff with relocation of residents during property renovation
• Initiate background checks and application verifications for potential residents
• Perform move in/move out inspections
• Investigate and resolve resident complaints
• Maintain rent rolls, reconcile resident accounts and prepare vacancy reports
• Assist with apartment turnover procedures
• Assist with rent collection and collecting delinquent rents
• Prepare daily bank deposits
• Assist with preparation and delivery of all correspondence to residents (rent changes, terminations)
• Maintain positive and professional relationships with residents
• Ensure consistent application of property policies
• Assist with inventory of all equipment and supplies and issuing purchase orders
• Assist with maintaining vendor files
• Assist in submitting completed purchase orders and invoices for payment
• Assist with maintaining and updating waiting lists 
• Prepare verification forms, Section 8 vouchers and adjustments, payment authorization forms
• Submit subsidy billings to appropriate agencies
• Assist with preparation of income certifications in accordance with IRS Code
• Maintain current knowledge of federal, state, and local housing authority regulations and requirements applicable to specific managed properties
• Train or guide the work of other team members on occasion
• Perform other duties as assigned

Requirements

Required Knowledge, Skills, Abilities 

• Proficient with Microsoft Office Suite
• Able to add, subtract, multiply and perform basic math calculations
• Proficient with property management software (we use Real Page OneSite)
• Professional and friendly demeanor, with the ability to communicate well in person, over the phone and in writing
• Able to work on several projects simultaneously, maintaining timeliness and accuracy
• Able to work independently and collaboratively, anticipate problems, and implement effective solutions
• Attention to detail

Required Education, Certifications/ Licenses, Related Experience 

• Diploma or GED required
• Two years of property management or related experience
• Relevant certifications for property management and affordable housing. Examples include the LIHTC, HCCP or SHCM Certification as well as CAM and/or Apartment Residential Manager (ARM) certifications
• Bilingual preferred (English and Spanish) 

Physical Job Requirements 

• Able to remain in a stationary (standing and seated) position more than half the time 
• May need to move about the office(s) less than half the time 
• Able to operate a motor vehicle
• May need to kneel, crawl, crouch down less than half the time
• Must be able to maneuver (lift, move, carry, slide, etc.)  15 – 40 pounds
• Able to operate equipment/machinery that requires the constant use of hands/fingers/wrists (ex.’s: typing, filing, etc.) more than half the time 
• Able to spend more than half the time viewing computer monitors

Travel Requirements

• This position may travel between site locations up to 30% of the time.  This position will regularly travel to and between their three assigned residential properties in Arlington, VA.

Wesley Housing offers a generous benefits package to full-time employees that includes a competitive salary, health insurance, disability insurance, paid time off, flexible work schedule, opportunities for training, and a retirement plan with a company match.