Admissions Director - Skilled Nursing

The work we do here is special. It takes someone special - YOU!

The Wesleyan has been providing personalized healthcare and services to seniors in the Georgetown community for over 60 years. Every day we strive to make a difference in the quality of someone’s life and we are looking for someone special like YOU to join us in making that difference and making it matter to the residents we serve!

We are currently looking for an Admissions Director to work within our Skilled Nursing and Rehab Community at The Wesleyan. Proven experience working in a hospital, assisted living, or skilled nursing admissions role along with a keen ability to build relationships with providers and referral sources, and a passion for delivering an excellent service experience will be essential to your success as an Admissions Director at The Wesleyan.

Join us and be a part of a mission and values-based organization where you can make a difference and make it matter in the lives of others simply by bringing your passion and purpose to the work you do every day!

Essential Job Functions:

• Responsible for assisting or leading in all aspects of admission to the nursing home, including, but not limited to: screening telephone inquiries, giving tours of the facility, information gathering and receipt of applications for admission from client and/or family members; verification of eligibility for admission; if Medicare/Insurance Primary coverage is anticipated, responsible for gathering and verifying all appropriate information from health care providers for Admissions Team to act upon; pre-admission data entry into the computer system, and; finally, coordination of the admission with Wesleyan staff and completion of final admission papers with the resident and/or responsible party.
• Establish and/or maintain a good working relationship with potential referral sources for new admissions such as area hospital discharge planners, physicians and other healthcare providers, and appropriate staff at other Wesleyan facilities, area retirement and assisting living communities.
• Visit with potential referral sources for new admissions such as area hospital discharge planners, physicians and other healthcare providers.
• Facilitate transfers or admissions from other Wesleyan facilities.
• Maintain and track the nursing home’s admissions and waiting lists.
• Create reports and miscellaneous correspondence related to admissions and discharges.
• Keep current on all aspects of Medicare/Medicaid/Insurance Primary and educate family members as needed.
• Maintain compliance with all regulatory requirements, state and federal laws.
• Assist residents in understanding these regulations as they pertain to their particular circumstance.
• Facilitate Family Council meetings and other programs in order to promote positive family relations.
• Conduct ongoing resident and family customer satisfaction surveys for improvement of services.
• Ensure the accuracy of information entered into our computer system for every new resident’s personal information, responsible party contact information, billing information, and insurance benefit information and initial setup.
• Complete and organize new residents’ office files with all applicable information.
• Complete other job tasks and duties as assigned by the Administrator.

Qualifications & Experience:

• Bachelor’s degree preferred (Business, Marketing, and Communications).
• One to three years’ experience including hospital, assisting living, skilled nursing or retirement community admissions processes is preferred.
• Must possess leadership ability.
• Must have patience, tact, cheerful disposition, enthusiasm and be able to handle residents and family members based on whatever maturity or cognitive level at which they are currently functioning.
• Must be able to meet the public and have the ability to carry out good public relations duties.
• Have some knowledge of Medicare and Medicaid programs, various health standards, aspects of the long-term care environment, and basic computer skills.
• Must have the ability to work despite frequent interruptions and with due consideration to residents, visitors, and other staff members.
• Proficient in computers and computer programs such as word processing, spreadsheets and Microsoft Outlook.
• Must be able to become credentialed in 6 months from date of hire by referral sources for new admissions such as hospitals, etc.
• Must have a service-minded approach to all aspects of the job.
• A passion for working within a skilled nursing community is a plus!
• Alignment with and enthusiasm about The Wesleyan's culture and core values.

The Wesleyan is an Equal Opportunity Employer

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Paid Time Off
• Tuition Reimbursement