What are the responsibilities and job description for the Receptionist position at WESLEYAN HOMES, INC?
The work we do here is special. It takes someone special!
The Wesleyan has been providing personalized healthcare and services to seniors in the Georgetown community for over 60 years. Every day we strive to make a difference in the quality of someone’s life and we are looking for someone special like YOU to join us in making that difference and making it matter to the residents we serve!
We are currently looking for a full-time Receptionist to work every Wednesday from 2:00PM-8:00PM and every Thursday through Saturday from 8:00AM-8:00PM within our Skilled Nursing and Rehab Community at The Wesleyan. Excellent organizational skills, a heart for serving others and a passion for providing exceptional customer experiences will be essential to your success as a Receptionist at The Wesleyan.
Join us and be a part of a mission and values-based organization where you can make a difference and make it matter in the lives of others simply by bringing your passion and purpose to the work you do every day!
*** The scheduled shift for this position is every Wednesday from 2:00PM-8:00PM and every Thursday through Saturday from 8:00AM-8:00PM***
Essential Job Functions:
- Assist with providing information about The Wesleyan to visitors and inquiries over the phone.
- Answer phones, give information to callers, take messages and transfer calls to appropriate staff.
- Respond to emergency calls from residents and notify the appropriate persons or agencies as needed.
- Responsible for the mail meter, stamps, making copies and other office duty tasks.
- Handle business center requests such as photocopying, faxing, and scanning for residents.
- Coordinate package pick up and/or delivery to residents.
- Assist residents with concierge requests such as restaurant reservations, MapQuest or Google Maps directions, internet research, etc.
- Complete other tasks as assigned.
Qualifications:
- Outstanding customer service skills including written and verbal communications with others.
- Prior receptionist experience, preferably within a senior living environment is helpful.
- Organization skills and the ability to multi-task effectively and efficiently.
- Must have a pleasant telephone manner.
- Must have typing, word processing and other office machine experience.
- Proficient in computers and computer programs such as word processing, spreadsheets and Microsoft Outlook.
- A service-minded approach to all aspects of the job.
- A passion for working within a senior living community is a plus.
- Alignment with and enthusiasm about The Wesleyan's culture and core values.
The Wesleyan is an Equal Opportunity Employer
Benefits:
- Medical, Dental, Vision Insurance
- 401K
- EAP
- Tuition Reimbursement
- Paid Time Off (PTO)
