What are the responsibilities and job description for the CLINICAL SUPPORT ASSOCIATE - WORK FROM HOME position at Wesper?
Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Clinical Support Associate you'll : Assist customers with setting up and using Wesper devices, troubleshoot common issues, and guide through app functionalities; Manage customer inquiries regarding orders, returns, and subscriptions, and assist with billing and account management; Maintain and update a comprehensive knowledge base of common issues and solutions, and share insights with the support team; Utilize CRM systems (e.g., Zendesk), manage organizational tasks using spreadsheets, and provide support through phone, text, and chat...Hiring Fast >
