What are the responsibilities and job description for the Facilities Technician II, General Maintenance, FT position at West 10 LLC?
Growing private Family Office is looking for talented professionals to be a part of a dynamic team. The family office prides itself on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.
Job Summary
The Facilities Technician II, General Maintenance, is an intermediate skill level technician position within the Facilities team. This role is responsible for performing a variety of general maintenance tasks to support the operational efficiency of the buildings and property on a private estate. Working under the guidance of the Facilities Supervisor, General Maintenance, the Facilities Technician II, General Maintenance handles routine and semi-complex maintenance work, supports preventative maintenance activities, and ensures that all tasks are completed safely and effectively.
Essential Duties & Responsibilities
- Perform routine property inspections and maintenance tasks (35%)
- Execute general repair and handyman tasks (30%)
- Assist with preventative maintenance activities (15%)
- Collaborate with vendors and contracted service providers (10%)
- Maintain tools, inventory, and work documentation (10%)
Responsibilities & Duties
- Conduct daily inspections of assigned facilities to identify maintenance needs and perform basic troubleshooting.
- Execute general repair tasks, including general handyman work
- Complete work orders as assigned through the CMMS platform
- Support exterior cleaning tasks such as windows, decks, and building surfaces
- Assist in monitoring building systems and responding to alerts or irregularities
- Participate in preventative maintenance tasks as defined in protocols or operations manuals
- Assist with the organization and cleanliness of utility areas, tools, and supplies
- Provide support to Facilities Technician III and Supervisor on more complex maintenance projects
- Adhere to and promote health and safety guidelines at all times
- Assist in maintaining accurate records of maintenance activities, inspections, and equipment servicing
- Perform other related duties as assigned by the Facilities Supervisor, General Maintenance
Job Skills & Qualifications
Skills & Abilities
- Solid foundational knowledge of building/property maintenance procedures and protocols
- Proficiency in the use of basic hand tools, power tools, and shop equipment
- Basic troubleshooting and problem-solving skills for general maintenance tasks
- Ability to read and follow basic technical manuals and work instructions
- Familiarity with CMMS platforms preferred
- Effective communication and teamwork skills
- Commitment to workplace safety and adherence to regulations
- Valid Driver's License required
- Certifications in trades or OSHA safety training preferred
Education and Experience Requirements:
- High School Diploma or equivalent required; vocational training or certifications in relevant trades preferred
- Minimum of 3 years of experience in property or facilities maintenance, with hotel or luxury property experience preferred
Physical Demands & Work Conditions
- Bending, stooping, reaching, kneeling, squatting
- Working in confined spaces and at heights using ladders or scaffolds
- Pushing, pulling, lifting up to 50 pounds
- Working outdoors in varying weather conditions, including wet, dusty or windy environments
- Exposure to noisy pump-room environments and combustible or hazardous materials (PPE required)
- Operation of UTVs, full size work trucks, trailers and machinery and heavy equipment
COMPETENCIES
- Trustworthiness and Integrity: Always acting in the best interest of the owner
- Communication: Ability to communicate clearly and concisely, both written and verbal, to relate insights and understanding of issues or problems in a skillful way to supervisors, colleagues, external parties and owners; understanding of the necessity and protocol to pass on important information
- Team Player: Connects with coworkers, leaders, and external vendors in an effective manner; considers how his/her actions affect other groups or team members; models a spirit of cooperation with other members of the work group; works effectively and cooperatively across groups; understands the need for and requirements of the chain of command
- Flexibility: Ability to work both independently and in a team setting; willingness to work in a wide range of roles, as needed; willingness to assist other departments, as needed
- Critical Thinking: Asks the right questions to obtain the information needed to assess situations properly; anticipates and responds quickly to problems; finds ways to get projects accomplished efficiently; positively impacts the team by managing time effectively
- Attention to Detail: Ability to listen and understand information and ideas presented; ability to execute projects and tasks with excellence
- Proactive: Goes above and beyond what needs to be done; has the confidence to initiate action independently and address unexpected problems or opportunities without prompting
- Discretion: Understanding of the nature of private family service and the need for absolute privacy and confidentiality
The private Family Office is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.
Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate. We encourage applicants from all ages and backgrounds.
