What are the responsibilities and job description for the Shipping Clerk position at West 4th Strategy?
Shipping Clerk
ROLE
We need an experienced Shipping Clerk at the Navy and Marine Corps Public Health Center (NMCPHC). The NMCPHC helps maximize readiness by tackling public health threats head-on. Their team leads efforts in health surveillance, epidemiology, and disease prevention—offering expert support to service members, retirees, and their families. In this role, you will be involved with end-to-end shipping operations—from receiving and packaging to labeling, tracking, and resolving delivery issues. You'll maintain accurate inventory and shipping records, optimize procedures, and collaborate with customers and teams to keep everything running smoothly and efficiently. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
- Review and recommend improvements to existing receipt and shipping procedures to enhance efficiency and accuracy.
- Generate and maintain shipping schedules to ensure timely distribution of materials.
- Receive incoming packages and parcels, verifying contents and coordinating appropriate handling.
- Act as the primary customer contact for resolving shipping-related concerns.
- Identify and log serial numbers of shipped materials to maintain accurate inventory records.
- Organize and prepare shipments, ensuring proper material selection and distribution.
- Manage items rejected by automated sorting and shipping systems, implementing corrective measures.
- Create digital records for each shipment, including relevant tracking and inventory files.
- Properly package, label, and dispatch shipments in accordance with organizational guidelines.
- Generate and affix mailing labels with correct destination addresses.
- Maintain accurate tracking records for registered, certified, and express mail through postal service databases.
- Manage items rejected by automated sorting and shipping systems, implementing corrective measures.
- Create digital records for each shipment, including relevant tracking and inventory files.
- Properly package, label, and dispatch shipments in accordance with organizational guidelines.
- Generate and affix mailing labels with correct destination addresses.
- Maintain accurate tracking records for registered, certified, and express mail through postal service databases.
- Verify shipment contents and ensure compliance with labeling and documentation requirements.
- Operate specialized identification and sorting equipment to support shipping processes.
- Perform routine maintenance and troubleshooting of automated shipping systems.
- Utilize software tools to generate shipping lists, data reports, mailing labels, and update logistics databases.
- Conduct monthly quality control assessments, tracking and reporting shipping accuracy and efficiency metrics.
- Collaborate with customers and stakeholders to improve processes and resolve shipping-related challenges.
- Successfully complete required qualifications and training necessary to support shipping operations, including assessments and examinations as needed
REQUIRED QUALIFICATIONS
- Knowledge of personal computer hardware and software technologies as well as local area network systems and configurations for use in transferring raw data over a local area network
- Knowledge of computer databases, especially Microsoft Access, shipping machine software, and ability to understand locally created data management programs
- Knowledge of the U.S. Postal system, FedEx system, and United Postal Service requirements in packaging and mailing of traceable packages to ensure that the sets of dosimeters are accurately mailed to Navy facilities throughout the world
- Excellent written and oral communication skills
- Able to qualify as a U.S Mail Carrier and obtain a mail carrier card.
EDUCATION
- Associate’s degree or higher in Business, Health, or a related field
PREFERRED QUALIFICATIONS
- Experience with military procedural documents and policies and working in a military environment
- Experience operating the Hershaw Model 8800 TLD Readers
- Able to stand for prolonged periods (~3 hours)
- Able to bend and lift boxes to 15 lbs.
- Able to consistently read small print and labels (9 pt. font)
LOCATION
- Portsmouth, VA 23708
CLEARANCE
- U.S. citizenship is required since this role supports the U.S. Federal government
- Ability to pass a background investigation
- Secret Security Clearance Required
CLIENT
- Naval Medical Logistics Command
TRAVEL
- No travel required
WORK HOURS
- 40 hours per week
- 8 hours per day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility — W2
RELOCATION
- Not eligible for relocation benefits
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
