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Patient Account Specialist - Supervisor

West Anaheim Medical Center
Anaheim, CA Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 6/19/2025
Patient Account Specialist - Supervisor
Facility West Anaheim Medical Center
Location US-CA-Anaheim ID 2025-204831 Category Supervisor Position Type Full Time Shift Days Job Type Exempt
Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! West Anaheim Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Founded in 1964, West Anaheim Medical Center is a 219-bed acute-care hospital dedicated to providing the community with high-quality, compassionate healthcare. Key services include general medical and surgical inpatient care and treatment, emergency services, surgical services, behavioral health, comprehensive heart center, and diagnostic imaging. For more information visit www.westanaheimmedctr.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

Responsibilities

Patient Account Specialist Supervisor is responsible for all areas of Patient Access, reviews all patient charts for accuracy of patient and billing information. Reviews and performs follow-up on all authorizations, specialty referrals, and Dr.'s dictated notes, insurance payments and account balances. Effectively interacts with patients, other health team members while maintaining a standard of professionalism. Patient Account Specialist coordinates with the CBO and CFO providing any support needed to produce accurate and timely billing for processing hospital A/R

Qualifications

Education and Work Experience

    Bachelor's Degree in Business Administration, Accounting, or related filed required (effective 4/1/14 for all new hires).
  1. 3-5 years of Business office experience preferred.
  2. Excellent communication and interpersonal skills.
  3. Knowledge of multiple insurance billing requirements.
  4. Knowledge of medical terminology.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience required.

West Anaheim Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $XX,XXX.00 to $XX,XXX.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

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We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, sexual orientation, gender, gender identity, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources:
hr-prime@primehealthcare.com

 

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