What are the responsibilities and job description for the Server/Front of House Manager position at West Boylston Seafood?
Overview
The Front of House Manager plays a crucial role in ensuring the smooth operation of our establishment's front-of-house activities. This position is responsible for overseeing the dining experience, serving customers, managing staff, and maintaining high standards of food safety and customer service. The ideal candidate will have a strong background in food service, with experience in both quick service and fine dining environments. Leadership skills and a passion for training and developing staff are essential for success in this role. This is a tipped position.
Duties
- Supervise daily operations of the front-of-house team to ensure exceptional customer service.
- Train, mentor, and develop staff to enhance their skills and performance.
- Ensure compliance with food safety and handling regulations to maintain a safe dining environment.
- Manage, seating arrangements, and guest inquiries to optimize the dining experience.
- Collaborate with kitchen staff to ensure timely food delivery and quality standards.
- Address customer complaints or concerns promptly and professionally.
- Monitor inventory levels of supplies and coordinate with suppliers as needed.
- Implement training programs focused on service excellence and operational efficiency.
Skills
- Proven experience in food service management within quick service fast food restaurants or fine dining establishments.
- Strong knowledge of food safety regulations and best practices in food handling.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Proficient in staff training development techniques to enhance employee performance.
- Exceptional communication skills for effective interaction with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong problem-solving skills to address operational challenges efficiently.
Join our team as a Front of House Manager where you can make a significant impact on our guest experience while leading a dedicated team!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $19