What are the responsibilities and job description for the Teller - II position at West Branch Valley FCU?
JOB DESCRIPTION: Service member transaction needs while providing a professional atmosphere for the lobby and drive-thru that is reflective of West Branch Valley Federal Credit Union’s Mission and Vision.
PRIMARY DUTIES:
· Complete member transactions as requested including but not limited to name & address changes, money orders, corporate checks, check reorders, bond redemption, visa cash advances, Visa Payments, Withdraw and deposit of cash and checks.
· Other teller duties include opening vault, buying and selling drawer, ordering cash for drawer, night drop, file account cards, process mail, and post outgoing mail, etc.
· Balance the Teller vault.
· Maintain adequate supply of papers used by tellers.
· Safe Deposit Box Program responsibilities.
· Perform teller duties as required and assigned.
· Identify the financial needs of the members and suggest a product or service that will meet their needs and cross sell our products.
· Assist in all aspects of the Visa debit card portfolio.
· Open and/or close sub-shares or checking accounts.
· Add and/or delete joint owners.
· Assist members with stop payment requests, wire requests, online banking, fee waivers, auto transfers and direct deposits.
· All other Member service responsibilities as assigned by Management.
· Perform other functions for various departments as requested, as directed by management.
· Maintain an orderly and presentable work area.
· Attend and participate in continuing education training as approved by or deemed necessary by the Supervisor.
· Provide outstanding service to members as defined by our Service Standard and Value Statement.
SKILLS REQUIRED:
· Proficient in Microsoft Windows environment.
· Effective communication skills.
· Pleasant personality.
· Proper business etiquette is a must.
· Ability to work comfortably and successfully with the public in a frequently stressful setting.
· A team player, work independently, and be self-motivated.
· Must have a valid driver's license.
WORK EXPERIENCE:
· Previous teller experience or equivalent work experience will train if we feel a candidate has potential for this position.
EDUCATION:
· High School Diploma or equivalent.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: No less than 35.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Williamsport, PA 17701: Relocate before starting work (Required)
Work Location: In person
Salary : $17